Service Technician III
Seattle, WA

Job Description

Service Technician III Seattle, Washington $35.00 - $40.00

Service Technician III Location: Seattle, Washington |

Salary: $35.00 - $40.00 |

Posted: 24 Apr 2019 |

Closes: 30 Sep 2019 |

Job Type: Permanent & Full-time |

Business Unit: US - G4S Secure Integration |

Region / Division: G4S Technology |

Reference: WA042419STIII

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Job Introduction:

G4S Secure Integration is looking for a successful Technician that will be responsible for service calls including but not limited to: hardware and software repair and maintenance of warranty and extended warranty projects.

Role Responsibility:

* Self performs and manages all service calls of intrusion detection, access control, and video management and data communication systems. On-site work will include troubleshooting of head-end computer systems, field hardware, field devices and sensors, and communication infrastructure including fiber optic cables.
* Completes service status reports (hard and soft copies), and other documentation as required. Use of software reporting (Service Center) a must.
* Organizes and coordinates service calls and preventive maintenance with Clients to discuss service activities, changes, and developments with the customer and site personnel.
* Provide warranty service, including replacement of defective material and repair of faulty workmanship within two days.
* Provide maintenance service for the warranty period, including at least two semi-annual visits to site for checking and adjustment of equipment.
* Answer service calls within 24 hours.
* Maintenance calls shall be completed within five days of notification.
* Software/firmware maintenance: new releases or updates of hardware, software, technical and alert bulletins released by the access control manufacturer shall be applied to the system.
* Other duties as assigned by supervisor.
* During downtime of service calls, candidate shall assist the Project Manager and project specific Superintendent with installation projects.

The Ideal Candidate:

EDUCATION AND/OR EXPERIENCE

* 6 years of field experience
* Extensive knowledge of electronics, computer programming, site service, and installation experience
* Experience with the following or similar systems: Software House, Nice Systems, Genetec, AMAG, Lenel, Honeywell, and Hirsch Electronics.
* Must have a valid driver's license and be able to pass drug screening.

About the Company:

G4S brings your systems together. We design, build and maintain stand-alone and integrated security systems. A trusted partner to customers and suppliers, G4S takes great pride in delivering outstanding expertise and superior service.

We have the ability to provide full turnkey services: taking a customer's requirements, developing the concept, designing the network, selecting the product that best fits the requirements, and completing the installation.

Why Work for G4S?

* Competitive Salary
* Medical, Dental, Vision, and Disability Plans
* Life Insurance
* Flexible Spending Accounts
* Employee Assistance Program
* 401(k) match
* Paid Time Off & Paid Holidays
* Employee referral program
* Tuition Reimbursement
* Professional Certification Reimbursement

Equal Opportunity Employer/Minorities/Female/Disabled/Veteran/Sexual Orientation/Gender Identity

VEVRAA Federal Contractor

Equal Opportunity Employer/Minorities/Female/Disabled/Veteran/Sexual Orientation/Gender Identity

VEVRAA Federal Contractor

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