Service Associate
Carrollton, TX

Job Description

Job Description

Overview

As a Professional Services Associate you will be provided with exciting opportunities to interface with customers & internal teams while supporting global corporations. Through this experience you will gain a greater understanding and appreciation for how corporations are being ran in today's markets.

Within this program we offer extensive training, mentoring, and guidance to start you on the path to a successful career in consulting at Thomson Reuters. You will be trained in best practices, methodologies, and gain the technical and functional skills required to participate in enterprise software projects focused on supporting Legal, Compliance and Tax departments. These projects include implementation of enterprise software, content and services to our customers. You will also be exposed to the Thomson Reuters various platforms and all services provided across our Corporates business.

As a member of the Professional Services team, you will strive to enable and simplify the work of Legal, Compliance and Tax professional in Corporations.

Summary of Position

The Services Associate will work closely with Project Managers to implement Legal, Compliance and Tax software at client sites in Global Implementations. This position is part of the Corporates Professional Services department. We deliver enterprise Legal, Compliance and software that provides critical information and software solutions to companies of all sizes. The Services Associate program is geared towards individuals interested in an opportunity to develop a career in consulting while learning from fellow consultants, project managers, subject matter experts and companies from a variety of industries.

Responsibilities

* Interact with client Legal, Compliance, Tax and Technology professionals
* Assist in business and requirements sessions and formulate into design/solution documentation
* Engage with other key teams such as Product Management & Engineering within Thomson Reuters as appropriate to deliver end to end solutions
* Prepare and execute test scripts and test cases
* Assist Project team to ensure all related requirements are met
* Explain system or tool related issues/problems and solutions to Legal, Compliance, Tax & technical staff
* Work with clients to translate their policy into our Solutions
* Complete tasks with limited supervision
* Perform technical or functional roles on small to medium projects led by a Sr. Implementation Consultant, or Project Manager.
* Support sales teams by providing product demos

Mandatory Experience and Skills

* Must have excellent interpersonal and written communication skills and know how to share information professionally and concisely.
* Must be able to work effectively in a team environment
* Proficient in working with computers and standard business software like Microsoft Office
* Ability to work on multiple projects concurrently
* Ability to be a self-starter
* Creative problem-solving skills & motivated to drive innovation
* Ability to work in a diverse work environment

Highly Desirable Skills/Experience

* 1 - 2 years relative work experience
* Multilingual
* Exposure to Legal Businesses, Indirect Tax, Compliance and/or Tax Return processes
* Experience with process analysis, design & mapping
* Experience Implementing Enterprise Software including Cloud Solutions and third-party applications
* Experience creating and executing test cases and test scripts
* Up to 20% travel is expected
* Ability to Relocate if needed

Education Required

* Higher Education Degree or Diploma - Finance, Accounting or Computer Science preferred

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With more than 25,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit thomsonreuters.com/careers.

More information about Thomson Reuters can be found on thomsonreuters.com.

Locations

Carrollton-Texas-United States of America

Req #: JREQ122336

Locations: Carrollton-Texas-United States of America

Job Function: Graduates/Interns