Senior Technician - Compression
Monee, IL

Job Description

Summary

DISH is a Fortune 250 company with more than $13 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service - Sling TV - that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.

Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.

We are driven by curiosity, pride, adventure, and a desire to win - it's in our DNA. We're looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.

Opportunity is here. We are DISH.

Job Duties and Responsibilities

Dish Technologies (DT) is seeking a Compression Technician for our Monee, IL uplink facility to implement and maintain all video and audio compression systems needed to support customers. Compression Technicians work across multiple departments to resolve concerns with audio and video quality, signal handling, encryption, specialized hardware and transmission. This compression group maintains system excellence in the design, build out, and implementation of all audio/video transport systems at DT. At the heart of the broadcast center, Compression collaborates with multiple teams to deliver DT's high standard for system uptime and quality of service. With the constant evolution of technology, the pace is quick and the scope of work is ever evolving, though the foundation skills of video compression, networking, troubleshooting, and visualization remain. The Compression team is a great fit for job seekers who embrace new and specialized technologies, thrive on the improvement and sharing of knowledge, and seek out unique challenges. Working in Compression demands a tenacious, detail oriented person who is ready to work shifts in a technical environment.

Primary responsibilities fall into the following categories:

* Support the video encoding and multiplexing infrastructure and work to ensure content quality meets or exceeds specifications and customer expectations.
* Research system errors, discrepancies, and outage resolution. This must include analysis to determine cause of issue, complete with documentation of events and explanation. Depending on the scenario, additional steps may be necessary including, but not limited to:
* The development and communication of operational and/or system changes
* Scheduled resolution of any ongoing, non-customer impacting matter
* Escalation and coordination with next level of engineering if cause is not determinable
* Perform maintenance on department systems.

Skills - Experience and Requirements

The successful candidate for Senior Technician will have:

* 2-7+ years of progressively related experience and/or training, or equivalent combination of education and experience
* Experience in one or more of the following: multicast networking, MPEG2/MPEG4, IT infrastructure (Windows or Linux).
* This role will work 3 month rotating shifts and must be able to work any shift as assigned, as dictated by the needs of a 24/7 business
* Comfortably lift equipment, up to 50 pounds in weight, and place in racks or storage areas.
* Lift above head, below ankle, or be able to use ladders and stools