We are seeking a Senior Software Development Engineer to build our Product Advisor Natural Language Understanding engine. As a key leader respected for your technical judgement, you will influence design, define features, drive operational excellence, and spearhead the best practices, enabling multiple teams to ship high quality services to millions of customers. You and your team will build the platform to leverage data from Amazon's vast and varied stores of product information. Your code, designs and thinking will understand customer product related questions, source answers from unstructured and semi-structured data, index them, and reply in real time. Your platform will improve the experience for millions of customers by learning from new data, user behaviour, and better models.
What is the softest pillow? Amazon's product reviews answer this question. You need to help us get at that data and surface it for our customers.
When customers ask if a product is "green," are they referring to the color of the product, or its environmental qualities? Your code will make this decision.
When should I change my water filter? You will need to cross reference purchase history and product accessory info to help Alexa get this one right.
Our vision is that Alexa will be the world's most knowledgeable product expert who knows you personally, in a store that sells everything. For all those moments when you need or want to know more about the products you use every day, just ask Alexa.
Amazon is a company operating a marketplace for consumers, sellers, and content creators.