Job Directory Senior ServiceNow Technical Manager

Senior ServiceNow Technical Manager
Dallas, TX

Companies like
are looking for tech talent like you.

On Hired, employers apply to you with up-front salaries.
Sign up to start matching for free.


Job Description

TSR Consulting has been asked by their valued client, a global professional services company providing Audit, Tax and Advisory Services, to assist with their need for the following role:

Sr. ServiceNow Technical Manager

Location - Dallas, TX or Chicago, IL

6 month contract

We do not work with 3rd party vendors on C2C


* Responsible for delivering IT Service Management and other IT Practices using the ServiceNow platform.
* Deliver and support end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications.
* Perform discovery work sessions to determine the solution requirements.
* Perform design work sessions and produce deliverables, including mock-ups, flow diagrams, etc.
* Refine and manage release management best practices (Update Sets, Information Sets, Cloning, naming conventions, etc.) for customizations and upgrades to the platform and applications.
* Support the Core System including integration components (LDAP, Discovery, MID Server, etc.)

Provide support and technical consulting and mentoring.
* Assist service owners with leveraging ServiceNow with disciplined design and implementation approaches.

Required Skills:

* Strong knowledge of JavaScript and with web browser technology (XML, HTML, Web Services, etc.), Data Loads, Import Set management.
* Deep functional and technical knowledge of ServiceNow configuration and development, including:

User Interface - Configure and maintain Forms, Lists, Views, UI Policy, UI Scripts, UI Actions, View Rules, Service Portal and other UI elements for all currently installed Service Now modules

System Properties - UI, CSS, System, Email, Approval, LDAP, Application, Localization, Security, Users, and Groups, LDAP, SSO, solid understanding of encoded queries, reporting, database views, SQL stored procedure.
* Experience building custom apps on the ServiceNow platform.
* Understanding of Agile Software development practices.
* Working knowledge of LDAP, AD, SSO, Email Infrastructure, Web Services.
* Experience collaborating directly with customers, QA, support teams, business analysts.

Desired Skills:

* JSON, JQuery, Angular, GIT, automated integration experience.
* Understanding of service management and the ITIL framework

This is a great opportunity to get in with a stable and growing organization that values technology and the people that drive it. There is a lot more we can share with you about the role, so please contact me (or apply) at or through the "apply" function listed.

Let your dream job find you.

Sign up to start matching with top companies. It’s fast and free.