Job Directory Senior Project/ Engagement Manager - ICM

Senior Project/ Engagement Manager - ICM
Chicago, IL

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Job Description

NICE is seeking an experienced, client-facing project manager to implement our award winning Sales Incentive Compensation Managment (ICM) solutions.

As a Project Manager you will:

* Plan and control the diverse activities required to deliver projects on time, on budget and with the required quality, despite risks and issues.
* Lead activities to foresee risks and issues and create the required mitigation plans.
* Own and oversee the end-to-end management of a project or program of projects including:
* Scope Management
* Time Management
* Cost Management
* Quality Management
* Human Resource/ Personnel Management
* Communications Management
* Risk Management
* Procurement/Subcontractor Management
* Stakeholder (internal and external) Management

* Manage all phases of project - Initiation, Planning, Execution, Monitor and Control and Closing.
* Manage issues proactively, provide visibility of issues and resolution to stakeholders and escalate internally as required to resolve issues.
* Manage project related revenue and revenue forecast. Keep management systems updated to reflect revenue forecasting.
* Measure the quality and efficiency of each delivery. Proactively provide feedback on lessons learned and suggestions for future improvements. Contribute to project management methodology improvements. Provide assessment of project results.
* Be part of the broader PM community to participate, contribute, learn and collaborate to increase efficiency of Project Management at NICE.


* Bachelor's Degree.
* PMI, PMP or PRINCE2 Certified preferred.


* Proven ability to manage projects using formal methods.
* Proven ability to take accountability and ownership of projects and drive to completion.
* Proven technical aptitude, and relevant experience in the field and industry NICE operates in.
* Exceptional communication and presentation skills.
* Well-developed organization and co-ordination skills.
* Well-developed negotiation skills.
* Savvy in business and commercial aspects, including development and management of budgets.
* Experienced in using PSA/Project Management Software and tools.
* Experienced in handling crisis and difficult customer situations.
* Experienced in managing teams dispersed geographically in a matrix organization.
* Team coaching, motivation, and supervision.
* Project staffing and staff management, including training needs.
* Task minded, detail oriented.

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