Senior Product Owner
Frisco, TX

Job Description

Brierley+Partners is seeking a Product Owner to join our Product Development team which develops our flagship LoyaltyOnDemand platform. As a Product Owner, you will establish a close relationship with our various stakeholders, perform market and software analysis, backlog grooming and prioritization, requirements engineering, technical writing, and work closely with the development team to guide the delivery of new features and enhancements to our industry-leading software products.

In this role, you will be on a passionate, dedicated software development team, helping to build innovative Loyalty+CRM software products. This is a tight-knit team with top-performers that are constantly innovating and expanding the capabilities of our software while maintaining process and writing clean code. It is a fun and driven team that often explores modern technologies. The team is looking for a Product Owner to steer major projects and work on highly visible strategic priorities. Your work will directly influence software for some of the most revolutionary ideas in customer loyalty!

Essential Duties and Responsibilities

* Work with cross-functional scrum team dedicated to redesigning LoyaltyOnDemand's front-end administrative web application.
* Work with User Experience and User Interface design resources to ensure redesign goals are met.
* Establish close relationships with the various stakeholders of LoyaltyOnDemand ranging from advanced, technically-proficient users like Campaign Analysts and Application Developers, to Marketers looking for simplified user interfaces that help them achieve their marketing goals.
* Help establish, capture, adjust, and maintain product vision used to guide product decisions.
* Craft epics and user stories with robust acceptance criteria to capture the needs of stakeholders.
* Lead grooming and prioritize of backlog via iterative working sessions with both stakeholders and the scrum team.
* Assist the scrum team with sprint planning sessions.
* Lead sprint review sessions to gather stakeholder feedback.
* Contribute to retrospective sessions.
* Help perform market/competitive and software analysis to help guide prioritization and feature/enhancement ideas.
* Assist with creation and maintenance of product road map.
* Become an expert in product functionality and offerings. Become product advocate.
* Help guide the team's process evolution to improve the team's efficiency and quality of deliverables.
* Help communicate and collect feedback from the user community regarding product capabilities.
* Assist in creating and maintaining product end-user and developer documentation.
* Assist in creating and maintaining training curriculum.
* Assist with quality assurance and testing efforts for releases. Work with QA team members to ensure appropriate test coverage is provided.
* Assist with the creation of marketing collateral.

Required Experience and Skills:

* At least (5) years or more as a Product Owner, Software Analyst, Business Analyst, Business Systems Analyst, or related position, with considerable experience working on complex technology solutions, ideally in the marketing industry with a focus on Customer Loyalty and/or CRM.
* Strong requirements engineering (elicitation, gathering, analysis, and documentation) skills.
* Proficient with various requirement modeling techniques including use cases, user stories, process flows, swim lanes, wireframes, activity diagrams, sequence diagrams, etc. Solid understanding of the several types of information categories needed to craft excellent requirements.
* Extensive experience working with SDLC methodologies, especially agile methodology.
* Strong interpersonal communication skills. Must be able to decompose complex business and technical concepts into concise, unambiguous communications, in both written and verbal forms.
* Strong attention to detail and organizational skills.
* Conceptual understanding of relational databases with basic SQL query capabilities.
* Conceptual understanding of technology stack for enterprise systems.
* Ability to manage multiple activities/priorities at once.
* Comfortable collaborating with product development team members and business stakeholders.
* Experience leading and facilitating user story grooming and prioritization sessions.
* Proficient with Microsoft suite of desktop applications (MS-Office, MS-Project, and Visio, Word, Excel).
* Self-starter who can achieve goals based on direction and requires minimum supervision.
* Bachelor's level degree in Business Administration, Computer Science, Engineering, or relevant field.

Ideal Experience, Skills, and Traits

* Experience working on or with Marketing Campaign management tools.
* Experience working on User Experience and User Interface redesign projects.
* Experience using Atlassian Jira.
* Experience working as a Product Owner, Software Analyst, Business Analyst, or Business Systems Analyst on a software product that has multiple end-user groups.
* Experience with SaaS solutions.
* Able to perform QA duties, when necessary, including UAT, Functional Testing, etc.
* Experience performing competitive analysis.
* Curiosity for modern-day technology solutions and their architecture.
* Drive for learning new processes, tools, and concepts that can improve the business.

Candidates must provide requirements writing samples which ideally include some form of requirements visualizations.