Senior Operations Administrator
New York, NY

Job Description

Position SummaryThis role will provide management in the application process and will serve as second in command in the absence of the Associate Director of Admissions Operations. Extensive involvement in admissions data is expected with full understanding of how our various systems work and interact with one another. The incumbent will assist with managing the workflow of our various systems and will play a key role in processing admission applications for completion and guiding staff when needed. Full knowledge of our programs is also expected as the incumbent will interpret and communicate admissions criteria to prospective students and review and evaluate academic credentials of prospective students relative to admissions requirements. This role will serve as liaison with various University offices on admissions matters. Qualifications Required Education:Bachelor's Degree Preferred Education:Relevant courses/training in database systems/logic and/or SQL Required Experience:3+ years relevant experience in admissions, including experience in the management of admissions operations or an equivalent combination of education and experience. Experience with processing transcripts and admission applications as well as navigating and managing student database systems. Preferred Experience:Experience in an admissions processing operation for a large college or university with experience with managing staff. Experience with processing transcripts and admission applications and interpreting policy. Required Skills, Knowledge and Abilities:Experience developing and evaluating administrative systems and procedures and resolving problems. Ability to use admissions software applications and databases to update, track, and manage information. Ability to interpret and effectively communicate policies and procedures verbally and in writing. Ability to manage large-scale admissions processes and ability to execute and successfully complete several projects simultaneously. Strong understanding of customer support service model. Ability to work some evenings and weekends. Preferred Skills, Knowledge and Abilities:An applicant with prior experience in higher education is preferred with familiarity with student databases and experience using Slate Technolutions software. Additional InformationEOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity