Senior .NET Developer
Plano, TX

Job Description

Net based applications developed over years.

* Maintain relationship with key project stakeholders IT and Business teams to understanding application issues.
* Resolve Incidents reported from application users as per SLA defined for various priorities P1/P2/P3/P4/P5
* Work on Business Service Requests for changes needed..
* Analyze requirements from Business on minor enhancements needed and propose solution with in support scope.
* Identify repetitive production issues and investigate for permanent resolutions.
* Coordinate with Development team on various project deployments and knowledge transition.
* Participate in daily and weekly operational meetings with Business and IT support teams.
* As an onsite lead, coordinate with all team members at offshore to resolve priority issues and avoid business impact.
* Able to lead and drive customer meetings on priority issues related to major incidents impacting business.