SUMMARY: The Senior Manager User Experience (UX/UI) Design professional to lead and guide our UX design team in developing highly innovative, usable, and engaging platform and digital experiences. This hands-on role contributes to the processes of product discovery, design and development. The Senior Manager works closely with product managers and strategists to create quality, device-agnostic user experiences and interfaces.
ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
* Advocates for the user while ensuring that the experience meets marketing goals in a consistent and/or appropriate way, regardless of the property being addressed; * Leads the project start to finish with the collaboration of the creative director, stakeholder, and developer; * Delivers strong wireframe/prototype to high-end UI well-optimized visual solution; * Uses data and observation to understand our users, and to develop insights into improvements for user experience and flow. Utilizes A/B testing to present design solutions; * Researches and analyzes industry UX/UI trends and competitor sites and strategies; * Keeps up to date with the latest web design technologies and techniques in order to discuss them for inclusion within our website creations; * Provides recommendations on needed standards or other opportunities to ensure work across multiple streams fits brand guidelines and provides a consistent user experience * Understands the balance of user experience, business need, and time-to-market, and recommends tradeoffs where appropriate; * HTML and CSS. You don't need to be a web developer, but you'll need to talk and prototype designs to pass off to the web team. * Works with insights and analytics to develop and promote recommendations for user experience improvements within a project or stream;
Requirements MINIMUM REQUIRED QUALIFICATIONS:
* Bachelor's degree AND * Five (5) years' experience with website promotion creation/placement/management AND * Two (2) years' experience running A/B testing campaigns (Optimizely, Adobe Test & Target) OR * Equivalent combination of education and experience
Certificates and Licenses: None required.
OTHER REQUIRED QUALIFICATIONS:
* Experience using Adobe Creative Suite applications including Photoshop and Illustrator * Extensive knowledge with SEO best practices * Knowledge of User Experience (UX) and Usability best practices * Good knowledge of user experience, site usability requirements, and an overall great design sense * Strong time management and organizational skills. Attention to detail is absolutely critical * Excellent collaboration and team-building skills
PREFERRED QUALIFICATIONS:
* Knowledge of Web authoring tools and coding languages such as html, CSS, and JavaScript * Working knowledge of publishing with content management systems (Drupal, AEM, WordPress, etc.) * Knowledge of project management tools like JIRA * Working knowledge of Web Analytics, including dashboards and reports * Excellent written and verbal communication skills