Senior Manager, People Technology
San Mateo, CA

Job Description

About Snowflake

Snowflake is growing fast and we're scaling our team to help enable and accelerate our growth. We're passionate about our people, our customers, our values and our culture! We're also looking for people with a growth mindset and the pragmatic insight to solve for today while building for the future. And as a Snowflake employee, you will be accountable for supporting and enabling diversity and belonging.

Snowflake started with a clear vision: make modern data warehousing effective, affordable, and accessible to all data users. Because traditional on-premises and cloud solutions struggle with this, Snowflake developed an innovative product with a new built-for-the-cloud architecture that combines the power of data warehousing, the flexibility of big data platforms, and the elasticity of the cloud at a fraction of the cost of traditional solutions.

In addition, Snowflake's culture was built on the following values that are even more important to us today:

Put Customers First. We only succeed when our customers succeed

Integrity Always. Be open, honest, and respectful

Think Big. Be ambitious and have big goals

Be Excellent. Quality and excellence count in everything we do

Get It Done. Results matter!

Own It

Make Each Other the Best

Embrace each others Differences

As a Senior Manager of People Technology you will be an essential part of the team that supports People Operations and the business in a strategic and hands-on role assisting in creating a high-performing organization and people experience. The ideal candidate will be able to work effectively with executives, front line managers and employees globally across a wide variety of topics in a rapidly scaling environment.

As a Senior Manager of People Technology at Snowflake you will:

* Lead the planning and execution of People Systems and Technology enhancements, including technology selection, implementation, new functionality configuration, end-user experience, security, system integration, process improvement, project requirements/design documentation, and production support strategy
* Champion the DevOps discipline to People Systems teams through the following-
* Understand business leadership goals and critical timeframes
* Develop strategies and timelines for system improvements and support
* Document functional and technical design requirements
* Resource workload with an emphasis on team member career growth,
* Achieve QA via a combination of test-driven development, clear unit testing requirements, and end-user UAT
* Deploy successfully the first time by respecting a practical release process which includes operational handoff, definition of support responsibilities, and training
* Foster a culture of teamwork by encouraging the use of collaboration tools such as instant messaging, video conferencing, project management, documentation, cloud office suite, operational metrics dashboards, software development repositories
* Keep People Systems teams on track by adhering to a consistent scrum cycle and provide clear, transparent communication about mid-cycle priority changes
* Listen to feedback from the team as well as customers and adjust to find common ground
* Assist auxiliary technical users with understanding the relevant business processes, security/confidentiality concerns, and proper application API usage of People Systems and Technology
* Mentor junior team members by understanding their career goals, suggesting study topics, working one on one to develop fundamental skills, and resourcing workload in a way that keeps the individual engaged

Qualifications

* Bachelor's degree or equivalent work experience is required. Master's degree a plus
* Minimum of 10+ years experience in People Technology
* Minimum of 2-5+ years people management experience with a demonstrated background in leading a People Technology team
* Expert level experience with HR Technology required with expertise in the following; Workday, ATS, Benefits, Compensation, Learning, Reporting tools, Office Suite mastery and other People applications
* Must be able to understand business goals and recommend People Technology approaches and procedures to effect continuous and measurable improvement
* Experienced in leading on a variety of activities including: development of workflows, integrations and custom code, technical feasibility testing on use case scenarios and user acceptance testing
* Strong project management skills and proven organizational skills and the ability to succeed in a fast paced environment
* Comfort managing up and across the organization, with strong credibility and ability to influence leaders and teams; excellent collaboration skills
* Ability to be comfortable with fast paced operations and not be afraid to "roll up your sleeves"

Snowflake is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, gender identity or expression, marital status, national origin, disability, protected veteran status, race, religion, pregnancy, sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.