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Senior Manager of Infrastructure Engineering
Plano, TX

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Job Description

Senior Manager of Infrastructure Engineering

Location: Plano, TX, United States -

Job ID: 1084806

Corporate Positions


Job Type: Full-Time

Date Updated: Jun 26, 2019

Senior Manager of Infrastructure Engineering

J.C. Penney Company, Inc.

Plano, Texas

We are seeking a high-energy self-motivated IT Senior Manager for our Infrastructure team who will be responsible for the company's infrastructure automation initiatives, enterprise storage and backup, as well as the department's internal Project Management Office. This role has direct oversight managing a team of highly-skilled engineers and project managers responsible for engineering, deploying, and providing escalation support for various solutions spanning hardware, software, security, and management.

Primary Responsibilities:

* Own and drive multiple simultaneous projects within the portfolio through close coordination with business partner teams, as well as other IT teams and external vendors.
* Drive down costs through technical innovation and vendor management
* Drive project execution ensuring on time and on budget project/program delivery. Responsible for forecasting, reconciling and reporting organization financials.
* Leads and coaches others to work effectively to deliver projects or services in a strong customer-service / team-oriented environment.
* Evaluates associate performance levels across team and effectively leverages the right talent resources against the work, identifies resource gaps, addresses performance issues and hires top talent. Provides mentoring and developmental activities to others in the organization.
* Collaborate with peer leaders (onsite and offshore) to ensure execution is effective and efficient.
* Accountable for assigned portfolio/technology/service. Develops roadmaps for assigned incorporating both business and IT team demand taking a strategic view of the work.
* Provides leadership in key interactions with others to define, analyze, and deliver customer solutions. Builds trust to influence peers and others to break down barriers and drive results.
* Ensures process and quality standards are established and achieved within team
* Interface with key vendors to layout strategic direction and incorporate into functional roadmaps
* Work with vendors and procurement teams to ensure roadmaps incorporate cost effectively strategy for managing ongoing support and maintenance contracts.
* Provide escalation point for operational teams as a last tier of support for the business. Maintain ultimate responsibility for systems that are implemented
* Leads actions required for business continuity as required during emergencies

Core Competencies & Accomplishments:

* Excellent communication (oral and written), action oriented, and strong analytical/problem solving skills
* Experience working in large environments and as part of a global leadership team (onsite/offshore model)
* Demonstrated experience leading/coaching/building highly skilled technical teams in complex IT environments
* Skilled in managing a budget, forecasting financial impacts and variances, and has experience managing third-party vendors.
* Ability to lead strategic process/technology roadmap discussions and organizational change across the IT organization.
* Experience leading technical teams to implement both hardware and software solutions in highly distributed environments
* Knowledge and background in infrastructure automation (Ansible, PowerShell, CloudForms, Puppet, Chef), enterprise storage and backup solutions (Cloud storage, VMAX, NetApp, TSM, etc.), infrastructure tools (SCCM, SolarWinds, Netcool, Splunk, etc.), cloud and hybrid cloud solutions (HCI, AWS, GCP, Azure, etc.).
* Solid understand of project management fundamentals and best practices
* 7+ years of direct people management

What you get:

Our corporate office, located within the exciting new development of Legacy West in Plano, Texas, supports JCPenney stores and supply chain facilities nationwide. We offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on JCPenney merchandise. On-site campus amenities include health clinic, pharmacy, daycare and preschool, full cafeteria service, a 24-hour fitness center and free garage parking.

About JCPenney:

At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.

Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It's a place that's meant for you.

For more opportunities to join our team please visit our careers page.

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Job Title: Senior Manager of Infrastructure Engineering

Location: Plano, TX, United States -

Job ID: 1084806

J.C. Penney Company Inc.

Plano, Texas

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