Senior Field Service Technician - Security Solutions and Service - Hayward CA
Hayward, CA

Job Description

Organization: Smart Infrastructure

Business Unit: Regional Solutions & Services Americas

Requisition Number: 242029

Primary Location: United States-California-Hayward

Assignment Category: Full-time regular

Experience Level: Senior level

Education Required Level: High School Diploma / (GED)

Travel Required: 10%

Division Description:

The Siemens Building Technologies Division is the North American market leader for safe and secure, energy-efficient and environmentally-friendly buildings and infrastructure. As a technology partner, service provider, and system integrator, Building Technologies has offerings for fire protection; life safety; and security as well as building automation; heating, ventilation, and air conditioning (HVAC); and energy management. Since 1995, Siemens has helped to modernize nearly 7,000 buildings worldwide, including important American landmarks such as World Trade Center Memorial, Times Square Building, Carnegie Hall, Walt Disney World and the Mount Vernon Estate.

For more information, please visit:

https://www.siemens.com/us/en/home/company/about/businesses/building-technologies.html

Job Description:

Overview:

Siemens is seeking a Senior Field Technician to join our Hayward team and support our San Francisco Bay-area customers. This role is responsible for the installation, testing, and commissioning of security systems, including Access Control, Video Management Systems, Intrusion Detection, and other advanced security technologies.

Our Culture:

At Siemens, we live and foster an ownership culture, in which every employee takes personal responsibility for our company's success. We trust and empower our leaders to act as owners, self-direct their teams, and innovate to succeed. We communicate openly and honestly to learn from our failures and celebrate our successes. We recognize individual and team achievements frequently. We invest in our team members, offering a wide variety of internal and external development opportunities.

Who designs your future? You do. Working within our global company, you can design the career of your dreams. We have over 200 offices in 101 countries providing you the opportunity to see the world or stay in your own back yard.

Do you want to work for a company with innovating technologies? Can you see yourself learning, growing, and succeeding in this exciting position? If so, we'd like to meet you!

Responsibilities:

* Manages tracking, start up, and commissioning jobs of larger revenue and/ or multiple projects requiring greater planning and technical expertise than the next lower level position.
* Reviews plans, specifications, and contract to determine project requirements.
* Handles start-up functions on selected control systems based on project plans, specifications, and contract documents.
* Prepares as-built drawings.
* Troubleshoots possible issues, including identifying and debugging software, electrical and installation problems.
* Prepares database and job related programming for computer-based systems.
* Provides on-site assistance with or performs the installation and start-up, checkout and turnover process.
* Acts as a technical resource to existing customers and field employees as needed. Coordinates work with subcontractors.
* May be responsible for supporting and training entry to mid-level technicians.

Required Knowledge/Skills, Education and Experience:

* Required education: High school diploma, state-recognized GED, or state-recognized high school proficiency.
* Required travel: 10%
* Required experience: Five years of experience installing and commissioning security systems that might include:
* Analog and IP-based CCTV cameras, monitors, cabling (coaxial and UTP), power supplies (standalone and POE), matrix switchers, audio surveillance/monitoring integration, encoders/decoders (H.264, MPEG4, JPEG), DVR/NVRs, VRM (Video Recording Manager), storage arrays, VMS (Video Management Systems), and IP-based client viewer software.
* Access control panels, readers, door strikes, REX (request to exit) sensors, relay input/outputs, ATGs (Anti-Tailgate), access schedules, access users and groups, events, intrusion zones, and enrollment.
* Intrusion panels, keypads, PIR motion sensors, door contacts, zone configuration, user codes.
* Working knowledge of VLANs, subnets, TCP/IP, DNS, DHCP and other network protocols.
* Experience working with leading security products e.g. Software House - C•CURE 9000/ Genetec / Milestone.
* Other requirements:
* Strong customer service skills.
* Good verbal and written communications skills in English.
* Ability to read and understand design and construction documents.
* Skilled in the PC applications and in the use of word processing and spreadsheet programs.
* Ability to work in a variety of circumstances including climbing ladders, scaffolds, and high-lift equipment as well as working in ducts, crawl spaces, and above ceilings.
* Must be able to differentiate types/colors of wire.
* Must be able to use hand-tools.
* Must be able to carry and move equipment and tools weighing up to 75 pounds unassisted.
* Must possess a valid Driver's license in good standing.
* Must be at least 21 years of age in order to participate in the required Siemens vehicle plan
* Qualified Applicants must be legally authorized for employment in the United States, and will not require employer-sponsored work authorization now or in the future for employment in the United States.

Preferred Knowledge/Skills, Education and Experience:

* Preferred education: Associate's Degree in Electronics or related field.

Why Siemens?

* Siemens is a globally diversified engineering powerhouse: an opportunity such as this one can open doors to engineering practices and businesses new to you, preparing you for a great future with potential in so many types of fields-sustainability, energy, medical technologies, to name a few-in almost any location you ever dreamed of exploring.
* Competitive compensation.
* Excellent health, dental, and vision plans with many options from which to choose.
* All employees receive Life Insurance, Short and Long Term Disability coverage.
* 401k match dollar for dollar up to 6% of gross salary.
* Education and tuition reimbursement programs available.
* Extensive product training and professional career development.

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, marital status, family responsibilities, pregnancy, genetic information, domestic partner status, disability, weight, height or AIDS/HIV status, protected veteran or military status, other categories protected by federal, state, or local law, and regardless of whether the qualified applicants are individuals with disabilities.

* LI-PJC