Senior Epic Engineer, Lumedic
Seattle, WA

Job Description

Lumedic, an affiliate of Providence St. Joseph Health (PSJH), is seeking a Senior Epic Engineer in Seattle, WA to manage, analyze and engineer the client server and delivery infrastructure for Epic applications across the enterprise. This position will be a combination of some engineering work but mostly operational work implementing and supporting the client-server systems environment for Epic client software such as Interconnect, Hyperspace, EPS, Web BLOB, Hyperspace Web, BCA, Kuiper and other Epic Windows based applications as well as assisting other Epic 3rd party applications teams with their integration into Epic as needed. Working at local, regional and enterprise levels, the candidate strives towards the common goal of application reliability, performance, standardization, automation and efficiency. This ECSA role is mostly focused on Epic servers and infrastructure than the Epic roles commonly associated with endpoints and devices.

Responsibilities for the position include:

* Has a comprehensive view of the whole of Epic Windows applications, infrastructure and the 3rd party applications that are intimately connected including, not simply with each other within Epic, but with the other infrastructure technologies that Epic relies upon. This includes Windows OS, scripting, printing, IIS, Citrix XenApp, VMware, load balancing, firewalls, networking, storage and other technologies. It also includes some Cache knowledge.


* Be able to appreciate and also contribute to a very energetic, enthusiastic and caring team with a strong positive "do it right the first time" attitude.


* Takes ownership for new problems or tackles unsolved problems, and finds solutions which result in their successful resolution.


* Participates in cross-functional efforts to resolve technical issues, chronic problems, and technology integration challenges, locally or throughout the enterprise.


* Performs methodical troubleshooting and diagnoses, and then implements solutions to assure all Epic Windows related issues are resolved.


* Develops new ideas that enhance operations and then document it whether it be for other technology teams, end users or the Service Desk teams.


* Is able to set technical priorities and solve complex technical problems. Possesses knowledge of multiple systems and business applications. Evaluates vendor products for technical soundness and economic feasibility. Technically and professionally competent, up to date in his/her field; knows the job very well.


* Prepare, install, upgrade and/or distribute Epic applications on servers and clients using Kuiper and SCCM.


* Be able to manage multiple upgrades simultaneously, either individually, or coordinating with the team.


* When possible, in areas of expertise, will lead the development of standards for the enterprise that further enhance the delivery of Epic and other applications.


* Work with technology and application teams to ensure Epic application and infrastructure changes are communicated to the necessary teams across the region or enterprise.



Required qualifications for this position include:

* Bachelor's Degree in Computer Science, Business Management, or Information Services or equivalent education/experience


* 6 years Relevant IT experience, or an equivalent combination of relevant experience.


* 5 years Epic ECSA (ESCA 101, 102, and 105).



Preferred qualifications for this position include:

* 3 years Citrix NetScaler


* 5 years Citrix XenApp


* 2 years Scripting



Lumedic Overview

Lumedic is a Seattle-based healthcare technology company transforming revenue cycle management processes for modern payers and providers. From eligibility to pre-authorization to billing, Lumedic offers an end-to-end platform and intelligent network built on blockchain technology that embraces patient, payer, and provider interactions to drive more efficient operations and make smarter data-driven decisions.

Our goals for Lumedic are ambitious, and we're continually in search of motivated, committed, and energetic people to join our mission.