Scrum Master
Mclean, VA

Job Description

Locations: VA - McLean, United States of America, McLean, Virginia

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Scrum Master

Scrum Masters (SMs) work with partners from Product, Ops, Design and Technology to co-create processes and culture that focus on innovative, well-managed, delivery. From Project / Program management to coordination between Product, Ops, Design and Engineering, integration with horizontal support teams and other Stakeholders, SMs use Agile / Lean principles to focus on delivery excellence.

Work with team and key stakeholders to enable a results-oriented team environment, fostering trust, communication, innovation, dependability, collective ownership, software craftsmanship, and a sense of urgency.

* Able to lead team in creating feature roadmaps at the team level, including identifying dependencies, risks, possible impediments, resource issues and bottlenecks


* Strong Story Writing / Splitting skills


* Excellent Stakeholder Communication skills - written, oral and one-on-one


* Excellent facilitation skills, able to collaborate, plan, execute and follow-up on meetings at the team level


* Able to actively participate in the creation and maintenance of a unified Product/Tech initiative roadmap that aligns with business goals


* Able to actively participate with Product, Ops, Design and Tech stakeholders / leads to identify dependencies, craft delivery strategies, and involve customers in early, incremental delivery of consumable solutions


* Apply facilitation and dependency management techniques to drive delivery through planning, collaboration, and coordination


* Facilitate story / epic level backlog refinement and prioritization


* Ensure impediments are visible and tracked through to resolution, escalating when necessary.


* Ensure project teams are following good practices


* Provide monitoring and status tracking support for cross-team initiatives


* Build brand of delivery excellence both within teams the SM is responsible for, as well as across their internal peer group


* Leverage Productivity Tools to influence better ways to radiate team information and identify improvement opportunities


* Supports team's automation (testing, pipelines, deployments)/DevOps journey


* Understand and coach their teams to adopt development methodologies (e.g., Scrum, Kanban, XP)


* Able to help establish governance structure where decision-making is weighted toward empowered teams


* Fluent in the technical vocabulary that encompasses the software development process



Basic Qualifications:

* At least 1 year of experience leading Agile ceremonies


* At least 1 year of Technology delivery experience



Preferred Qualifications:

* Scrum Alliance CSM or CSP certification or PMI's Agile Certified Professional (ACP)


* Lean, Kanban, or other Agile certification



At this time, Capital One will not sponsor a new applicant for employment authorization for this position.