Scrum Master
Glendale, CA

Job Description

Wolters Kluwer Health (WKH) is a leading global provider, with approximately 2,600 employees in 36 countries worldwide, of information for professionals and students in medicine, nursing, allied health, pharmacy and the pharmaceutical industry.

For over 65 years, Audio Digest has been a premier provider of quality audio continuing medical education. We provide content that is current and relevant to a clinician's practice in the most convenient way, allowing them to stay abreast of developments in their field and improve their standards of care for their patients.

We are looking for self-motivated and passionate Scrum Master - Learner's Digest & Health, Learning, Research Practice, a key role within our Health, Learning, Research and Practice Organization. The experienced Scrum Master to provide hands on coaching to teams and work as a part of our larger organizational improvement efforts. Reporting to the Director of Product Development they will support up to two scrum teams and help foster a culture of continual improvement and high trust.

They will also join a team of agile and lean thinkers looking to apply those principles and values in an ambitious healthcare information technology organization. Candidates should thrive as a servant leader helping teams achieve truly outstanding results and the patience to methodically work through larger organizational constraints.

This position interfaces with the technology organization and its business counterparts to deliver fluid, engaging and responsive web/mobile platforms for Medical Professionals delivering highest quality multimedia content. The candidate will be responsible for multiple SCRUM teams to deliver eCommerce enabled, large customer facing, content rich applications. The candidate is an individual with positive attitude, deep understanding of software development process, great communication skills and business acumen.

This is a highly-visible individual contributor role within the Health Learning, Research and Practice (HLRP) organization who will be working with both technical and business leaders to help drive organizational agility.

Responsibilities:

* Accountable for teams understanding and using Scrum and other agile practices well.
* Provide visibility into the team's backlog, progress, and impediments.
* Foster team self-organization and ownership of complex problems.
* Work with other Scrum Masters to provide product and organizational visibility and agility including dependency resolution, longer term planning, and organizational improvement.
* Improve team performance by identifying, managing, and supporting resolution of team impediments.
* Provide coaching and mentoring to team members as well as stakeholders about agile practices and values.
* Create a culture of continual improvement based on empirical feedback.
* Champion operational improvement and agility both within the team and beyond.
* .

Division

Health

Location(s)

450 North Brand Blvd Suite 900, Glendale, CA; Remote Location, Any US City, Nationwide

Qualifications

* Bachelor's Degree, strongly preferred.
* 3+ years working in a technology and/or software development environment
* 3+ years as a ScrumMaster/project lead working with dedicated agile teams using scrum or other agile practices
* Strong understanding and experience with software and product development lifecycle.
* Proven capability of managing multiple priorities effectively and managing stakeholder expectations in potentially high stakes situations
* Ability to communicate at all levels of the organization (including senior management) on issues of strategy, risk, process, and ongoing operations.
* Understanding of technical practices that encourage agility such as eXtreme, Pair Programming and DevOps
* Industry experience in the health care sector is a plus.
* Servant Leader -- earn the team's respect and roll up your sleeves to help the team succeed.
* Communicative and social -- excellent interpersonal and group facilitation skills including the ability to work with diverse stakeholders and personality types.
* Assertive -- must be able to ensure agile and scrum concepts and principles are adhered to, and not afraid to be a voice of reason and authority. Willing to hold the team accountable to its vision and values.
* Situationally Aware -- must be the first to notice differences and issues as they arise and elevate them to team and to management, where appropriate. Proven problem-solver.
* Enthusiastic -- must be high-energy and situationally aware. An active participant in all team activities. Passionate advocate for the agile mindset.
* Attitude of transparency -- must desire to bring disclosure and transparency to the business about the team and grow business trust.
* Creativity, initiative, and flexibility -- tempered by pragmatism, patience, and attention to detail.
* Honest, friendly, collegial, with a great sense of humor.
* Experience volunteering or working in agile professional organizations a plus

About Wolters Kluwer

Wolters Kluwer (WKL) is a global leader in professional information, software solutions, and services for the health, tax & accounting, finance, risk & compliance, and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with advanced technology and services.

Wolters Kluwer reported 2018 annual revenues of €4.3 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 19,000 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands. Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.

For more information, visit www.wolterskluwer.com, follow us on LinkedIn, Twitter, Facebook, and YouTube.

EQUAL EMPLOYMENT OPPORTUNITY

Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and c