SCCM Systems Engineer
Chicago, IL

Job Description

The Systems Engineer role is to support the stable operation, reliability, and security of the end user devices and those services that support the devices. Under moderate supervision, performs work of challenging difficulty for the overall integration of support, maintenance, and integration of the assigned systems globally. The Systems engineer role requires a deep technical knowledge of SCCM and a broad background supporting Microsoft technologies. History of successfully deploying, configuring, supporting and maintaining Configuration Manager 2012 R2 (or newer) in technically complex global environments a plus. This individual will work with Level 3 technical team members to assist with the implementation, configuration, troubleshooting and maintenance of SCCM, Software Packaging, OSD, as well as assist with monthly Windows Updates activities, etc. This position also participates in research and planning, installation, maintenance, management, and coordination with the Global Operation Center.

* Development of automation scripts using PowerShell for the purpose of automating routine or manual tasks


* Develop, analyze and troubleshoot, effective MS group policy implementation
* Research, Recommend, Evaluate and implement new technologies to support future IT initiatives
* Configuring and troubleshooting software deployments (including Windows Updates) and SCCM client-side issues
* Engage and work side by side with other Engineers proving services including OS Imaging, Software Packaging and Deployment
* Creation of custom queries, reports for other groups and documentation for training additional support personnel
* Configuring and troubleshooting SCCM Distribution Points as well as establish preventive measures for optimal performance and reduction of negative service impact
* Interact with and provide direction to L2 support, vendors, outsources, and contractors
* Assist with management of Windows servers ranging from Windows 2008 to Windows 2016.
* Perform security procedures and follow policies to ensure compliance with regulatory and legal policies.
* Supports implementation of DR measures and expansion to cloud for core infrastructure (SCCM)
* Demonstrate a commitment to Hyatt core values
* The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary