SCCM Systems Administrator
Fort Belvoir, VA

Job Description

TPGS is the Intelligence division within GAP Solutions. Together we have over 600 talented employees and support numerous federal, defense and intelligence community customers to meet their mission objectives. Our core capabilities include Information Technology, Development and Engineering, Training, Security, Intelligence Analysis and general business support.

Position Objective: TPGS ensures reliable, uninterrupted availability of C4IM including networks, hardware, software, engineering, and specialized tools at the point of customer need to support INSCOM's mission. INSCOM and its major subordinate commands provide the enabling layer to connect the Army and its tactical formations to defense and national intelligence agencies via tactical networks. The ability to provide mission critical intelligence is dependent on the successful use of its information technology (IT) networks worldwide.

Duties and Responsibilities

* Perform systems administration of desktop and server systems connected to local and wide area networks. Desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions
* Provide support for implementation, troubleshooting and maintenance of IT systems
* Manage IT system infrastructure and any processes related to these systems
* Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
* Provide Tier 1 and Tier 2 problem identification, diagnosis and resolution of problem
* Provide support for the escalation and communication of status to agency management and internal customers
* Provide support for the dispatch system and hardware problems and remains involved in the resolution process
* Configure and manage Windows operating systems
* Install/load operating system and application software on both physical and virtual systems.
* Isolate and resolve hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination thereof.
* Troubleshoot, maintain integrity and configure network components of workstations along with implementing operating systems enhancements to improve reliability and performance
* Integrate new technologies into new and existing systems including the transition and migration of corporate, mission, and business support systems.
* Provide software patching for supported systems using SCCM
* Maintain systems in both a physical and/or virtual systems environment
* Obtain SHB-A Windows Imaging Format (wim) and further updates to use in an Enterprise Task Sequence with SCCM.
* Create and maintain Enterprise Task Sequence with logic to facilitate MSC's during image deployment. The Enterprise Task Sequence is essential in in keeping one single deployment up-to-date with any software changes or hardware changes. Separate

Task Sequences can be created for special situations and testing.
* Create Stand-Alone media for units, which are not part of the Enterprise SCCM structure.
* Download drivers or driver packs for specific computer models.
* Consolidate drivers and create SCCM packages to be used in Task Sequences.
* Communicate with other SCCM administrators. This is essential when software is updated and is being used in the Enterprise Task Sequence.
* Deploy and test Enterprise Task Sequence to multiple computer models before implementing and or release to MSC's. Assist MSC's, detachments and other supported units in deploying the Enterprise
* Windows 10 Task Sequence. Deployments will be conducted using Stand-Alone Media, SCCM Stand Alone sites, Enterprise SCCM Sites. Boot Media and PXE deployments will be used where possible.
* Assist MSC's, detachments and other supported units in troubleshooting any problems, which may arise during the testing and migration to Windows 10.

Basic Qualifications:

* U.S Citizen
* Currently possesses a TS/SCI Clearance
* Currently possess or demonstrates the ability to obtain relevant computing environment certification: MCSA Server 2008 / 2012 or higher-level certification
* Currently possess an active TS/SCI security clearance.

Desired Qualifications:

* Ability to provide in-depth experience in trouble-shooting IT systems
* Ability to perform systems administration of server systems connected to Lan and Wan networks.
* Ability to obtain required computing environment cert prior to starting.
* Possesses hands on experience utilizing SCCM.
* This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required by this position.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

GAP Solutions/TPGS provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job us at recruiting@tpgsfed.com. You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.

GAP Solutions/TPGS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.