Job Directory SCCM Administrator/Analyst

SCCM Administrator/Analyst
Brea, CA

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Job Description

Beckman Coulter IT Client Technologies group supports client desktop hardware and application standards, desktop virtualization, OS deployments/upgrades/patching, device management, and company collaboration tools including email and Office 365. An SCCM Administrator/Analyst role is needed, within the Client Technologies group.

The Client Technologies SCCM Administrator/Analyst role primarily focuses on administering and supporting associate Windows-based PCs using Microsoft's device management tools. Activities include:

* Administer and provide support for SCCM (Microsoft System Center Configuration Manager) system and end-point clients
* Maintain SCCM roadmap, architect and plan upgrades to keep system up-to-date
* Architect and plan system infrastructure changes to add new features and/or take advantage of cloud technologies to improve the system
* Manage SCCM client deployments to maintain agent compliance
* Manage automated Windows PC upgrades, including security patching, OS upgrades, driver/firmware upgrades
* Create, deploy, test, and support application installation packages for PCs/users within the organization
* Work closely with functional counterparts to troubleshoot deployment/compliance incidents
* Collect reporting requirements and develop/maintain needed reports from SCCM data
* Work closely with internal customers to map requirements and follow through with delivery to meet the need
* Develop end-user support or training documentation to allow internal customers to access self-serve solutions
* Coordinate with regional IT support personnel to maintain a global support structure for SCCM
* Test and validate functionality changes before moving to production

⦁ Bachelor's degree in relevant field with 5 years experience or Master's degree with 3 years industry experience in computer science, healthcare, or other relevant field.

⦁ 2 years experience with end-user desk-side support

⦁ 2 years experience with Microsoft System Center Configuration Manager (SCCM) within an enterprise environment

⦁ Strong understanding of cloud technologies, Windows OS, and Microsoft Office Suite support

⦁ Strong understanding of Active Directory and Microsoft FIM technologies

⦁ Understanding of MS SQL, and Microsoft Deployment Toolkit (MDT) preferred

⦁ Direct experience developing and running scripts in Microsoft PowerShell preferred

⦁ Direct experience administering Office 365, MS Intune, and/or application packaging/scripting software preferred

⦁ Direct experience administering complex IT systems, maintaining system roadmaps, and planning upgrades preferred

⦁ Strong interpersonal skills with the proven ability to participate within cross functional teams

⦁ Excellent verbal, written and presentation communication skills, including ability to communicate technical concepts with non-technical personnel

⦁ Ability to lead in a global environment, across borders and time zones

⦁ Ability to liaise at all levels under pressure

⦁ Ability to prioritize and deliver in a fast-paced environment

Diversity & Inclusion

At Danaher, we are dedicated to building and sustaining a truly diverse and inclusive culture. These are not just words on a page-Diversity and Inclusion is a top priority for the company, and it ties deeply to each of our core values. Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

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