Job Directory SAP Concur - Operational Program Manager Job

SAP Concur - Operational Program Manager Job
Bellevue, WA

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Job Description

Requisition ID: 220142

Work Area: Software-Development Operations

Expected Travel: 0 - 10%

Career Status: Professional

Employment Type: Regular Full Time

Career Level: T3

Hiring Manager: Matthew Moran

Recruiter Name: Rachel Cohen


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That's why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it's the best-run businesses that make the world run better and improve people's lives.

Role Description

The Operations Specialist is a responsible for planning, establishing, documenting, leading and working with the VP Operations, Processes & Controls in the development and ongoing oversight of the SAP Concur processes and control program.

The Operations Specialist works collaboratively within SAP Concur and with SAP Global to support all aspects of enhancing the enterprise processes and controls, including but not limited to the review of existing dashboards and development and implementation of the new dashboards. She/he will also provide the operational support for the program through monitoring and analysis, updating key policies/standards in order to assess activities in accordance with risk appetite/tolerance.

The Operations Specialist reports to the VP Operations, Processes & Controls and serves as trusted advisor to senior management.

Position Responsibilities

* Collaborate within SAP Concur and SAP Global to continuously enhance policies and procedures across the organization
* Support the implementation of new policies and procedures across the enterprise
* Partner with and collect/report key metrics provided by multiple stakeholders, assist with the development and reporting of key audit dashboards
* Maintain a centralized audit issues register
* Facilitate the review and assessment of key processes and controls, as needed
* Assist with reporting to Senior Management, as required
* Excellent business and commercial acumen - strong strategic and tactical agility;
* Excellent communications skills, highly developed interpersonal skills and strong ability to work collaboratively across the organization and obtain positive visibility and credibility quickly;
* Articulates the value and importance of compliance and risk management in a positive and business-sensitive manner to all business groups and sectors

Job Specific Specialized Knowledge & Skills

* Work collaboratively with IT team and Line of Business owners to policy and procedure requirements and communicate various steps to develop, review and implement new policies and procedures
* Develops, prepares and maintains audit requirements, approach, schedules, and management reporting
* Develop an in-depth understanding of SAP Concurs business products, processes, internal workings of the organization and myriad interdependencies
* Understand and align business strategy/objectives and influence decision making through appropriate risk discussions
* Collaborate with others to promote the exchange of ideas and experience among stakeholders with responsibility for risk and serve as independent voice to help pressure test risk levels and appropriate mitigation strategies
* Ability to build consensus, create momentum, and work well cross-functionally with other departments and varying levels of management
* Proven success in building, analyzing, and monitoring KPI and success measures
* Strong stakeholder management skills with a focus on listening to stakeholder and customer needs
* Effectively innovate and implement policies, procedures, processes, controls and approaches
* Excellent interpersonal skills, proven track record of building strong credible relationships
* Other related duties as assigned

Qualifications & Experience

* Bachelor's degree in Business, Computer Science, Information Systems, Cyber Security or a directly related technical field is required or equivalent combination of education and related experience
* Experience with common NIST Cybersecurity Framework, ITIL, COBIT, etc. is desired
* Experience and knowledge of cyber security planning and implementation of related activities is preferred
* Exceptional communication and analytical skills
* Cloud software experience
* Ability to obtain a security clearance
* US Citizen
* US Resident


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or, APJ:, EMEA: Requests for reasonable accommodation will be considered on a case-by-case basis.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Additional Locations :

Nearest Major Market: Seattle

Nearest Secondary Market: Bellevue

Job Segment: Program Manager, SAP, ERP, Manager, Risk Management, Management, Technology, Finance

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