Provides business consulting services to clients; contributes to the design and delivery of business solutions including configuring package-based solutions, change management planning and communications, business-focused testing, and training development and delivery; serves as a business resource on a team or as a team leader for other business consultants. Develops and demonstrates specialized knowledge and skills in at least one business consulting discipline: business strategy, industry, organizational change, ERP product, or business process architecture.
Essential Job Functions
* Participates in gathering business requirements through a variety of techniques (e.g., facilitated workshops, work sessions and interviews) and prototyping business solutions (Business). * Analyzes requirements and develops high-level and detailed business process designs to the elementary business process (EBP) level and derived logical process (DLP) level (Business). * Supports gap analysis highlighting current state, future state, client needs, best practices and competition (Business). * Develops standards, templates, and procedures to aid in the development of the required work products (Methodology). * Leads a team of 4-6 company resources, in area of expertise, to conclusion of a project phase (Management). * Reviews programs designed from high level specifications or derived logical processes (DLPs) ensuring that they meet client specifications (Technical). * Establishes and maintains networking relationships with middle management in client organizations (Relationship Management). * Understands client needs and matches them to relevant services or products; manages client expectations (Leverage). * Understands and communicates goals and critical success factors for the project; sells ideas persuasively and paces the communications properly (Communication). * Providing technical as well as Customer support * General Installation and post-installation experience * Client creation and maintenance * Performance optimization * Transport management system * Monitoring system performance * System copy and post steps knowledge * Performance assessment and troubleshooting * CharM * GUI packaging/NWBC/Fiori * Independent learner * Motivated Self Starter * Able and willing to provide overall system support. * HANA experience a plus
* Bachelor's degree or equivalent combination of education and experience * Bachelor's degree in business, computer science or related field preferred * Five or more years of experience in business analysis and design, preferably within a consulting environment * One to two years of relevant experience in a particular business or industry specialty area included * Experience working with techniques and approaches for process and entity modeling * Experience working with techniques, tools, and approaches for data cleansing and conversion * Extensive upgrade experience for ABAP and Java * Knowledge and experience with SUM/DMO tools * Familiar with PAM * Upgrade Post step experience for ABAP and Java * Excellent troubleshooting skills
* Strong analysis and design skills * Good communication skills * Ability to manage competing priorities in a complex environment * Ability to devise creative business solutions * Ability to convey a strong presence, professional image, and deal confidently with complex business problems * Willingness to travel
* Office environment * May require evening or weekend work
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