* 2 or more years of experience or equivalent relevant education/experience working with Salesforce as an Administrator * Minimum 6 months experience with Lightning * 1-3 years of experience handling technical Salesforce administration skills * Advanced Salesforce Administrator Certification * Demonstrated experience creating and managing custom field / objects, complex workflow rules, process builder/flow, record types, data validation, page layouts * Strong analytical and problem-solving skills * Ability to troubleshoot system, process and data issues; ability to think clearly under pressure * Process-oriented and able to clearly translate customer requirements into implementable design specifications
Preferred Skills
* Field Service Lightning Certification * A minimum of 2 years of experience in technology implementation for full lifecycle enterprise software projects * Well-rounded in both functional and technical aspects of a CRM engagement * Combination of business analysis and technology implementation experience * Ability to adapt to a dynamic work environment and be creative within a team * Bachelor's degree in Computer Science or equivalent
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