Job Directory Reliability Manager, Data Centers-Virtual US Locations

Reliability Manager, Data Centers-Virtual US Locations
Chicago, IL

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About

Job Description

PRIMARY ROLE

This role will have unique duties to impact the uptime of site. Acting as the Reliability leader, the successful candidate will perform data analysis to make performance improvement recommendations, support root cause analysis of failures, manage reliability improvement projects and lead initiatives to eliminate unplanned downtime to all assets in the building (electrical, FLS, mechanical, etc.).

DUTIES AND RESPONSIBILITIES

* Establish and maintain a safety-first culture by promoting and driving safe work practices timely training, best practices as well as delivering rewards and recognitions to promote safe behavior. This includes all contractors and vendors
* Reports to the Account Director who has responsibility for the entire Reliability and Maintenance Engineering team
* Responsible for the performance of a team consisting of but not limited to Base Building Technicians, CMMS Admins and Planner over multiple shifts
* Drive performance as measured by client's Key Performance Indicators
* Build strong relationships with client Site Leadership and business partners such as EHS leads to establish trust and credibility in the delivery of IFM services
* Resolve issues at sites under purview, escalating when needed
* Provide engineering guidance to Technician's as needed to ensure operations are aligned with site and portfolio goals and values
* Collaborate with Training and Safety Manager to ensure 100% compliance to safety, legislation as well as maximizing technical competency of staff
* Work with Site Management Staff to oversee the delivery of maintenance, building repair services, project work, and equipment reliability
* Ensure client satisfaction with delivery of Facility Management and Reliability Engineering services and projects by providing a lead role in monitoring and increasing customer satisfaction. This is accomplished through working closely with client's Reliability Engineering and Facility Management leadership to ensure that alignment and performance expectations are being exceeded
* Assist in the development and implementation of the annual account plan as identified by the Account Director.
* Develop a strong collaborative team-based environment
* Ensure compliance with JLL minimum operational audit and safety standards

Assist in the development and management of the detailed, zero-based annual operating budgets
* Import JLL best practices in the interest of exceeding client goals and expectations
* Work with site team and Client to leverage the value of our computerized maintenance management system for tracking work orders, planned/predictive maintenance, spare parts inventory/sharing, MRO management, and maintenance history of equipment
* Support Root Cause Analysis of operational event and equipment failure investigations.
* Own Permanent Corrective Action log and drive compliance for the site
* Manage Aging CMMS work order backlog to target, work with site team
* Administers programs, such as thermography, vibration analysis, lube oil monitoring, for the site
* Align, motivate and lead the team to deliver results with high accountability

MINIMUM REQUIREMENTS

* Bachelor's degree required, engineering degree preferred with 10 years' Experience in Facilities Management, within Data Center environment
* Must have solid knowledge of building/mechanical, electrical systems (MEP),
* Understanding of Federal, state and local law/legislation governing contractor work
* Experience required using CMMS systems and reporting
* Relevant training in MHE, Controls Systems, PIT as well as general building operations
* Certified Reliability Leader/professional designation is a plus
* Good interpersonal skills, ability to communicate well in both oral and written reports.
* Must have fundamental skills in critical systems such as emergency/stand-by generators, automatic transfer switches, uninterruptible power systems, power distribution units, battery systems required.

DEMONSTRATED ABILITIES

* High attention to detail including proven ability to manage multiple, competing priorities simultaneously
* Ability to execute methodically and work in an ambiguous and fast-paced environment
* Willingness to provide support to all levels of the organization
* Demonstrated communication skills written and verbal including negotiation and conflict resolution
* Must have strong computer skills and specifically MS Excel. Experience with a reliability analysis software is a plus
* Demonstrated organizational skills and collaborative management style
* Experience in FMEA, Life Cycle Management, Root Cause Analysis, PdM data, and other reliability engineering tools

The above referenced position summary is a guideline designed to present an overview of job duties and is not intended to be a comprehensive list of responsibilities and requirements.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at accommadationreques@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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