Quality Engineer Cognizant
Austin, TX

Job Description

Team Manager

Qualification:

Bachelors in science , engineering or equivalent

Responsibility:

Project Proposal and planning :

* Provide inputs to the test manager on the effort estimation based on the understanding of the requirement if required.

Knowledge Transition:

* For small modules/ project.
* Participate in the client meeting to understand the requirement.
* Design KT plan (that includes KT scope, schedule, and deliverables like reverse KT document) and share the same with the customer.
* Provide status to the customer/ stakeholder on the KT session.
* Seek review inputs on reverse KT document from the Test Manager and customers.
* Provide training to the associates as a part of reverse KT.
* Upload customer details, application and testing artifacts.
* Create ROM (rough order magnitude) estimation to understand feasibility of the requirement.
* Support the Test Manager in performing high level impact analysis.

Test Requirements Study:

* For small modules/ project.
* Coordinate with BA at client side / refer the requirement document to understand the scope of requirements.
* Clarify doubts/ queries raised by offshore team regarding the clients' requirements.
* If required, seek clarification from the client on the same.
* Create ambiguity document (or clarification document) to track any clarification.
* Review testable requirements to ensure the test coverage.
* Identify gaps in the requirements and take actions to close the same.
* If requested, identify and document the test data requirement for the complicated projects.
* Review test data, screen flow documents etc Evaluate and identify various tools to aid test execution based on the understanding of the requirement.
* Identify test data source and tools to extract and validate the data generation.
* Guide team on data masking rule and tools, particular fields.

Test Planning:

* Create the test strategy (that includes release date, type of testing, scope of the project, detail explanation of particular release, risk, critical defects).
* Seek review inputs from the Test Manager.
* Create test plans (covering scope, risk, responsibility, timelines, resource (Man /Machine), deployment, exit/entry criteria etc).
* Identify the skill sets required and resources for the project.
* Review/Create detailed estimate based on the scope and understanding of requirements.

For the small size projects:

* Create test data plan and test automation plan capturing the test data, volume/ data type.
* Seek review inputs from the Test Manager on the same.
* Conduct the POC to automate the process based on the requirements identified by the Test Manager.

Test Design :

* Identify the complex test scenarios based on the understanding of systems, interfaces and application.
* Review the test scenarios identified by the Sr Test Analyst.
* Seek review from the onsite team on the test scenarios.
* Review the test cases and traceability matrix to ensure total coverage of requirements.
* Seek signoff from the client /onsite team on test scenarios and test cases.
* Based on the changes in the requirement, identify regression scenario and the impacted areas on need basis.
* Create a plan to capture the details on activities and tools.
* Provide technical guidance to the team in execution of regression scenario.

Test Development:

* Oversee the test data required for the testing activity.

Only If required:

* Identify the test data based on the analysis of the requirements.
* Identify the test data requirements to ensure test coverage and share the same with the Sr Test Analyst.
* Seek approval from the stakeholders on the same.
* Provide technical and process guidance t o the team on the test coverage and test managements.

Test Execution/Functional Testing :

* Perform sanity testing to ensure system readiness for testing.
* Validate readiness of the test environment for test execution.
* Seek sign off from the client on the same.
* Perform System test Execution.
* Track the downtime and report the same to the client.
* Review the test results and clarify doubts/query raised by team during execution.
* Review the defects logged by team and assign it to the right owner.
* Monitor various builds delivered by the development team.
* Participate in defect triage meetings with onsite team and customer BA on periodic basis for defect prioritization and fix.
* Only for onsite coordinator.
* Support the team in conducting UAT/BUT if applicable.

Test Closure :

* Create/ Review the test summary report and share the same with the test lead for the review.

Defect Prevention/Leakage retrospection:

* Provide inputs for the defect prevention and leakage retrospection to the team.

Project Closure :

* Create lesson learnt document and corrective action and share it with the project team.

Production Support QA / Production Validation :

* Oversee the compliance to SLA metrics during the production support.
* Coordinate with QA and support team to follow the standard operating procedure.

Delivery Management :

* Track resource availability based on the criticality of the project.
* Take corrective steps to ensure project health.
* Assess the technical skills of the resources.
* Provide requisite training.
* Seek additional resources from test manager, if needed.
* Participate in a monthly governance meeting (Progress on each application, Utilization Report, Types of defects, Value add provided by the team, Improvements in the form of artifact creation, productivity etc).
* Track and Monitor metrics (productivity, effort deviation, schedule deviation etc) to Cognizant 20.

People Management :

* Understand aspirations of associates, identify programs and certifications, growth areas for associates based on aspirations, project requirements.
* Mentor associates and conduct one on one sessions to coach team members.
* Set goals for team members and monitor performance.
* Conduct performance appraisal for team members.
* Organize team initiatives on a periodic basis.
* Identify resources across the engagements for recognition.
* Address grievances when escalated.
* Identify skill gaps and assign trainings to be deployed to bridge skill gaps.

Knowledge Management :

* Create KT engagement level documents.
* Review KM documents related to project.
* Coordinate with team members, to upload the relevant document in knowledge management portals and keep it updated with the latest document.

Business and Technology Research :

* Understand trends in client requirements/ competitor insights, review/ analyze technical literature, analyst reports, emerging business needs to identify technology and QA trends or tools and identify opportunities to enhance Cognizant capabilities across different areas.
* (on need basis).

Stakeholder/ Client management :

* Review the daily deliverables and share it with the customers appropriately.
* Create and share weekly status reports with the client and daily status reports with the team.
* Facilitate calls between onsite and offshore teams to discuss the project status.
* Identify resources based on the estimation and required skill set.

Solution and Competency Development :

* Develop and build common reusable assets and accelerators framework that can be leveraged for newer engagements and across different verticals.