Quality Assurance Engineer
Berkeley Heights, NJ

Job Description

Position Summary

For decades, Samsung has been leading the charge on innovation. We see beauty in achieving excellence and our passion for change fuels our discoveries, inventions, and breakthrough technology. We believe that technology can, and should, make the world a better place, so we create new possibilities for people everywhere, push the limits of what's possible, and constantly innovate.

At Samsung Electronics America, we take pride in the creativity and diversity of our talented people - they are at the forefront of everything we do. Their skillset and mindset drive our continued success. Only the resilient and resourceful thrive in the daily dose of unexpected at Samsung. We unapologetically push to achieve unforeseen potential in everything we do, both within the workplace and at home. We fearlessly face challenges head-on, conquer the unconquerable, and are comfortable living in the uncomfortable zone. Together we make the impossible possible. Because at Samsung, we Own the Unknown.

Are you ready to #OwnTheUnknown? Join us.

Role and Responsibilities

An individual with a passion for software, hardware, and performance tests to ensure high quality mobile products is most preferable. The QA engineer will make and coordinate the each project's schedule (entry & approval) and test plan. He or She will report HQ and internal group the risk points such as blocking issues before launch or carrier entry date, as well as follow up all of these issues. He or she will assist in the testing and evaluation of mobile features to ensure that said products contain no unidentifiable problems. He or she will work with Developers and Project Managers in testing functional and performance tests in various networks against various network vendors in the US.

* Create, implement, maintain and recommend changes to test cases, test procedures and instructions, and product evaluation processes. Promote standard test methodologies for use throughout the company.
* Develop deep understanding of mobile handset products from customer operational perspective
* Stay informed on the latest test tools, techniques, trends and methodologies and critically adopt them, when appropriate or necessary
* Responsible for planning, processing and performing all given tasks in an efficient manner.
* Gather specifications of products and understand the test scope, schedule, effort, resources, and execution plan.
* Understand requirements and correctly translate them to set up test designs/cases. Will continue to improve test cases and procedures.
* Perform test cases and test procedures for product quality verification. Also, promptly write professional reports on detected issues to present to Development Group.
* Manage issues and follow up with issue status to ensure all issues are fixed.
* Detect critical issues in a timely manner to increase Samsung mobile device's quality and stability in a rapidly progressing mobile industry.
* Strong and effective interdepartmental communication skills and the ability to interact professionally with a diverse group of client and staff.
* Provide general administrative support to the organization
* Provide recommendations to management concerning issues detected.
* Testing QA specified field interoperability test plans (FIT)
* Testing/troubleshooting hardware, software, embedded software used in wireless voice and data networking.
* Performing sanity testing, stability testing, functionality testing, stress testing and feature testing on various devices.
* Performs lab tests and evaluates new wireless products and accessories, including verification of product features by simulating of a variety of customer applications.
* Prepare test results data and writes required engineering reports to ensure products compliance with requirements and test plans.
* Works effectively with team members .

Job Requirements:



A Bachelor's Degree in telecommunications or computer science related field.

* Requires between 1-3 years technical or telecommunications engineering related experience.
* Prior experience with CDMA, EVDO, LTE desired.
* Prior experience with Qualcomm tools such as QXDM, QCAT, and QPST desired.
* Prior experience with post processing tools such as WindCatcher, Actix, or XCAP-M desired.
* Prior cell phone testing experience desired.
* Previous experience with operating systems, such as: Windows, MAC, Linux
* Previous experience with Spirent/Metrico tools such as NOMAD, MUSE, and Datum is desired.
* Previous experience running FIT test plans for Verizon, US Cellular, or other US NMO's is desired.

Skills and Qualifications

Samsung Electronics America, Inc. is committed to employing a diverse workforce, and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

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