This position is responsible for supporting the PS Engagement Management team and managing smaller client engagements at Cylance.
WHAT YOU WILL DO
* Gains an understanding of the Professional Services department and the role of the Engagement Manager * Shadows EM Team to learn PM skills and processes * Participates in PMO team calls and document meeting notes for team * Prepares New Projects for EM team: * Set up client box accounts for new projects and as requested * Prepare and manage project RAID including client communication plan * Prepare client presentations such as kick off and weekly status * Send console access requests
* Assists EM team as needed: * Assist with client calls and act as acting scribe * Update closed projects in Open Air * Run Health Check reports through Last Pass * Upload final project documents to Salesforce opportunity * Prepare Project Acceptance Reports and send to client through DocuSign * Perform other support duties as needed
* Assists Engagement Managers on department projects as needed * Runs small client projects when ready * Protects Cylance operations by keeping information confidential * Performs other duties as assigned
WHO WE ARE LOOKING FOR
* Two years related experience in project management desirable. * Excellent oral, written and communication skills * High level of organization * Strategic thinker * Ability to handle multiple tasks in a fast-paced environment * Knowledge of Microsoft Office suite and quick study with regards to a multitude of software including, salesforce, Lastpass, Open Air, etc.
WHAT WE NEED FROM YOU TO APPLY
* Current resume * Cover letter/summary expressing: * Why you are interested in working at Cylance * The skills, strengths, and expertise you will contribute to our diverse team of extraordinary talent and humble hearts
BENEFITS AND PERKS
In addition to medical, dental, vision and 401(K), we offer other great benefits and a slew of perks such as casual dress attire, plethora of employer-sponsored food and snack items, commuter benefits, Fitness Reimbursement Program, etc. We're proud to be certified as A Great Place to Work for 2017-2018!
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