Program Administrator
Schaumburg, IL

Job Description

At SAC Wireless, it's our people who make the difference and are the backbone of our technology services. Employing some of the most talented, dedicated people on the planet is not by chance. People from all over the country choose SAC as the cornerstone of their careers, helping create and deliver communications, integration, and engineering solutions that our customers demand so that our world keeps moving and stays connected. Join SAC and help shape our future while creating yours.

SAC designs, builds and maintains end-to-end network infrastructure for telecommunications, enterprise and public sector customers. An industry leader with highly trained and certified professionals providing best-in- class network solutions and services.

SUMMARY: The Program Administrator will be integral in supporting the Operations organization as a Siterra subject matter expert. The Program Administrator will use project design decisions and consultation to assist end users in project set-up, training, troubleshooting and project closure.

DUTIES AND RESPONSIBILITIES:

The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

* Manage user accounts.
* Create new projects in Siterra.
* Perform database query transactions.
* Assist end users with the use of Siterra.
* Conduct training sessions for end users of Siterra.
* Audit project workflows for accuracy and completeness.
* Beta test new project workflows, upgrades, etc. before roll outs are released to end users.

SKILLS/QUALIFICATIONS:

* Experience with Siterra or similar web based database solutions.
* Understand project forecasting.
* Ability to trouble shoot.
* Proficiency in Excel; SharePoint proficiency a plus.
* Analytical Skills - Ability to use thinking and reasoning to solve a problem.
* Goal Oriented - Ability to focus on a goal and obtain a pre-determined result.
* Detail Oriented - Ability to pay attention to the minute details of a project or task.
* Organized - Possessing the trait of being organized or following a systematic method of performing a task.
* Communication, Written - Ability to communicate in writing clearly and concisely.
* Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
* Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
* Communication, Oral - Ability to communicate effectively with others using the spoken word.
* Customer Oriented - Ability to take care of the customers' needs while following company procedures.
* Friendly - Ability to exhibit a cheerful demeanor toward others.

EDUCATION AND/OR EXPERIENCE:

* Associate's Degree with coursework in business and/or computer science.

COMPANY BENEFITS:

* Full Benefit Package, 401K program, and opportunities for advancement in a rapidly growing industry with a financially stable company.
* Employment is dependent on the successful completion of a background check and drug screen.

PHYSICAL REQUIREMENTS:

While performing the duties of this job, the employee is frequently required to do the following:

* Sit for prolonged periods.
* Coordinate multiple tasks simultaneously.
* Accurately complete detailed forms and reports.
* Travel may be required but limited.

WORK ENVIRONMENT:

* Office.