Production Control Analyst
Irvine, CA

Job Description

Dynamic Healthcare Systems is GROWING!

And we're hiring Production Control Analysts!

In this role, you will act as primary technical contact for system monitoring, triage, and coordination of systems issues, file transmission, and automated processes.

Support class character: This role is perfect for people who thrive in the backline, providing the essential support that leads the team to victory.

Responsibilities:

* Perform daily and other routine checklists including file transmission, report generation, connectivity checks, file manipulation, and job validation
* Troubleshoot and resolve server issues
* Diagnose and resolve data provider issues as needed. Track open issues and report to customer support, development, or IT until resolution is obtained
* Maintain processes, scripts, encryption keys, credentials and other key informtion used in file transmission processes
* Create and maintain documentation about data provider connectivity, scripts, schedules, and contact information
* Perform system maintenance tasks such as service restarts and server patching

Required skills:

* Strong attention to detail with routine tasks and checklists is essential
* General knowledge of TCP/IP networks and experience troubleshooting connectivity issues
* Experience with Windows Server operating systems in virtual environment
* Experience with MS Access
* Knowledge of SQL Server - basic queries
* General knowledge of health care eligibility and claims data is a plus
* Excellent verbal and written communications skills
* Ability to verbally communicate in Spanish is a plus

The Production Control Analyst position is full-time, in-office in Irvine, CA

Please do not apply if you are not able to commute daily to our office. Easy access to Metrolink and bus lines.

No third party recruiters or agencies please.