Product Implementation Specialist 2- Contractor
Herndon, VA

Job Description

Implementation Specialist - Contractor

K12 is a technology-based education company that offers proprietary curriculum and instructional support services to students in kindergarten through 12th grade. As the leader in K-12 online education for more than a decade, the company uses virtual public and private schooling methods to provide families with alternatives to traditional "brick and mortar" classrooms, giving children access to a high-quality education no matter where they are in the world.

We pride ourselves on maintaining the highest level of integrity. We have the same high expectations for our employees as we do for the students who are in our programs. These are just a few of the values that make K12 a great place to work.

The Implementation Specialist plays a key role in ensuring accurate and complete deployment of K12 and third-party courses on multiple learning management systems for multiple K12 business lines.

AS AN IMPLEMENTATION SPECIALIST, YOU WILL..

ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
* Sets up and configures K12 content publishes across Learning Management Systems following K12 best practices and requirements
* Implements hands-on additions, deletions, and changes of courses to allow successful delivery as defined by the K12 production teams.
* Modifies courses as approved to meet the needs of a specific business line
* Serves as a production support escalation point for teacher/student feedback problems with courses
* Performs QA of own work and team members work

IS K12 RIGHT FOR YOU?

* Do you communicate well?
* Can you build customer confidence?
* Are you able to tackle problems and take independent action?
* Is your manner honest and straightforward?
* Are you able to prioritize and meet deadlines?
* Do you value others' opinions?

Requirements Minimum Required Qualifications

* College degree preferred AND
* 1 to 3 years of related experience OR
* Equivalent combination of education and experience

OTHER REQUIRED Qualifications:

* Excellent organizational skills and attention to detail.
* Ability to successfully manage multiple projects and establish priorities while maintaining attention to detail and delivering high levels of quality and productivity.
* Ability to communicate clearly in writing and verbally.
* Knowledge of the capabilities and limitations of a variety of Learning Management Systems., including but not limited to Blackboard, D2L, Canvas, and Schoology
* Ability to work under pressure and adapt to a changing work environment independently and as part of a small team.
* Knowledge and/or have experience working with html.
* Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.); Web proficiency.
* Ability to pass required background check

Desired Qualifications:

* Experience working on project team

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is an office-based position. The noise level in the office is usually moderate (computers, printers, light foot traffic). This is a home-based position if employee is located outside of DC Metro area.

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. By signing below the incumbent acknowledges that she/he has reviewed and is familiar with the contents of this job description.

WHO ARE WE?

* About us
* K12 Produces Results
* Kudos and Honors
* thinkTANK12
* Limitless Learning

K12 is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

* Please view Equal Employment Opportunity Posters provided by OFCCP here.

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Copyright © K12 Inc. All rights reserved. K12 is a registered trademark of K12 Inc. The K12 logo and other marks referenced herein are trademarks of K12 Inc., and other marks are owned by third parties.