Are you passionate about solving difficult user experience problems and identifying solutions to simplify the user journey? Do you love bringing your visual design skills together with UX design to create amazing products? Do you thrive in a fast-paced working environment and navigating ambiguity? Do you excel at balancing the goals of the end user with those of the business?
The product designer will be a key member of the product team at Olo. You will be expected to work closely with our product managers, developers, restaurant customers and across our other teams to tackle interaction and interface problems. Expect to collaborate regularly with other product designers on the team.
This is a full-time role in New York City.
* Expertly research, design, and prototype new user experiences based on product requirements
* Gather and make sense of user goals, needs and problems
* Communicate solutions visually through sketching, storyboards, flows, etc.
* Craft rapid prototypes for team communication and user testing
* Translate UIs across all devices and screen sizes (we use Sketch, but are always open to exploring new tools).
* Drive the development and communication of clear design guidelines, patterns, libraries, and assets - and work closely with the development team to implement the vision (we use Zeplin for design-developer handoff)
* Validate designs through research, including competitive analysis, data & analytics, and direct interaction with clients and end-users
* Prioritize different design problems by understanding their significance and impact on our overall ecosystem
* Advocate for the end users of our products and communicate value of your work to our internal teams and external customers.Contribute to the development of the Olo design language and system
* Coach, mentor, and inspire the other members of your team
* 3 years of experience as a product designer
* A strong portfolio demonstrating UX and visual design principles and technical expertise (application requires a link to your portfolio)
* A real passion for user-centered design, and eye for visual design, and an understanding of how to unite user goals with business goals
* Strong communication and problem-solving skills
* Strong knowledge of Sketch, Figma, Flinto, Zeplin, Marvelapp, and other design tools.
* UX disciplines such as UX research methods, information architecture, usability testing and content strategies.
* Visual design expertise
* Experience working with software developers
* Collaborative and communicative by nature
* Bachelor's degree
* Authorized for employment in the U.S without the need for Olo sponsorship
Olo is the on-demand interface for the restaurant industry, powering digital ordering and delivery for over 200 restaurant brands. Olo's enterprise-grade software powers every stage of the digital restaurant transaction, from fully-branded user interfaces to the back-of-house order management features that keep the kitchen running smoothly. Orders from Olo are injected seamlessly into existing restaurant systems to help brands capture demand from on-demand channels such as branded website and apps, third-party marketplaces, social media channels, and personal assistant devices like the Amazon Echo. Olo is a pioneer in the industry, beginning with text message ordering on mobile feature phones in 2005. Today, millions of consumers use Olo to order ahead (SKIP THE LINE®) or get meals delivered from the restaurants they love. Customers include Applebee's, Chili's, Chipotle, Denny's, Five Guys Burgers & Fries, Jamba Juice, Noodles & Company, Red Robin, Shake Shack, sweetgreen, Wingstop, and more.
Olo's office is located at One World Trade Center in Manhattan. We offer great benefits, such as 20 days of Paid Time Off, fully paid health, dental and vision care premiums, stock options, a generous parental leave plan, and perks like FitBits, rotating craft beers on tap in our kitchen, and food events featuring our clients' menu items (now you know why we give out FitBits!). Check out our culture map: https://www.olo.com/images/culture.jpg.
We encourage you to apply!
At Olo, we know a diverse and inclusive team not only makes our products better, but our workplace better. Many groups are consistently underrepresented across the tech sector and we are fully committed in doing our part to move the needle.
Olo is an equal opportunity employer and diversity is highly valued at our company. All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status.
If you like what you read, hear, and/or know about Olo, and want to be a part of our team, please do not hesitate to apply! We are excited to hear from you!