Principal Technical Program Manager - Cloud Enablement Amazon
Seattle, WA

Job Description

Amazon's Cloud Enablement group is looking for passionate, results-oriented, inventive and influential technical program managers to lead our worldwide efforts to define and drive a secure, cloud-embracing enterprise development environment for the tens of thousands of developers that build technology for Amazon's Retail customers.

As a Principal Technical Program Manager with the Continuous Cloud Rearchitecture group (CCR), you will collaborate closely with other technical leaders across both AWS and our Consumer business, driving enterprise requirements into AWS services. As AWS' largest customer, You will help them build business cases for new public-facing capabilities, and in some cases, drive engineering teams within your own group to build those AWS technologies yourself. You will manage development of enterprise cloud technologies that extend AWS primitives in ways that can be later adopted by AWS and their other enterprise customers as needed.

The Continuous Cloud Rearchitecture group is also responsible for a range of critical, software development frameworks that form the very foundation of Amazon's distributed web-services architecture, used by tens of thousands of remote services that comprise our Retail businesses, as well as forming the foundation of many of the largest and most visible public AWS services. Almost every corner of Amazon's technology stack, from subsidiaries like Audible and Zappos, to our Consumer Retail Websites around the world (www.amazon.*), Kindle and AWS itself all depend (knowingly or not), on our technology in one way or another to build their software and run their business. As Principal TPM for the CCR group, you will be responsible for owning and driving the vision for revolutionizing our frameworks and the way in which the entire engineering community within Amazon's retail division builds web services.

In addition to building the technology extensions to AWS you will play a pivotal role in driving a new cultural and technology direction for our consumer business, moving the larger engineering community for Amazon's consumer business away from proprietary service based technology implementations and towards embracing those native AWS solutions such as Lambda and ECS and making other AWS services easier to use and thus a more natural choice for components like security, storage, deployment etc. In Collaboration with our engineering excellence group, you will help develop training and best-practice documentation for our engineering community and follow that up with driving delivery of tooling improvements that codify those best practices.

You will have experience leading diverse, large, highly technical cross-company-large-scale distributed technical architecture/cultural changes, influencing engineers and engineering leaders at all levels, and defining engineering best practices as it relates to the secure adoption of and migration to AWS technologies.

You will need to be able to communicate clearly with senior executive leaders across the company as easily as you can convey key technical ideas and directions to engineers at all levels. You will have strong bias for action and a history of delivering the right results, a critical asset to ensure that Amazon will be able to continue to leverage new cloud technologies as they become available and to keep abreast of other innovation that's happening across our businesses outside of AWS.

You will be a Customer Advocate - you will represent our internal customers as a key stakeholder and advocate for their goals around adopting AWS as a platform. This is an opportunity to inform AWS' roadmap by identifying technical blockers and new feature opportunities. You must be able to engage with both technical and business teams to collect and refine requirements, prioritize incoming work requests, and ensure all committed work is delivered on time. As such, you must have excellent written and verbal communication skills, and must be capable of tracking multiple concurrent projects, negotiating resourcing changes, and driving consensus.

Product Owner - While each service team owns its own set of products, as Principal TPM you are uniquely positioned to look across Amazon.com's service teams and identify architectural or financial inefficiencies that can be exploited to serve customers' needs inside the team as well as sharing them to the wider company. You must be able to understand the technical underpinnings of the various systems and use cases and use those to map to customer requirements, and determine which new features and products must be developed to meet demand. You must have deep technical knowledge, including the design of highly scalable systems, to determine the technological feasibility of proposed products, as well as a grounding in business planning and operations to assess economic viability.

Program Manager - This program cuts across multiple technology groups. You will act as a central point, owning the definition, execution, and delivery of the portion of this program as they affect teams both inside and outside of AWS. You will take on goals related to financial and operational efficiencies and be responsible for ensuring that these are tracked accordingly.