Portfolio Manager (20190973)
Lake Forest, IL

Job Description

At The Trustmark Companies we help people thrive. We provide products and personalized attention that engage and inspire people to maximize their health potential. We offer employee benefits customized to fit each unique business need or life circumstance. It all revolves around our belief that better health and greater financial security increase overall well-being. And with well-being comes peace of mind. Peace of mind to focus on work and family and everything else that's important in life. Peace of mind to thrive.

We are currently seeking a Portfolio Manager supporting our Shared Services. In this role you will be responsible for management and health of Business Unit (BU) project portfolio. Facilitate project definition, selection, prioritization and initiation activities. Partner with project sponsors and BU leaders to confirm project success criteria, leverage resources, manage change and mitigate/ manage project risk throughout project life cycle. Maintain project data integrity, health and integration of concurrent projects. Ensure compliance, accountability and consistent execution of Enterprise PMO project governance and standards requirements.

Portfolio Management

* Conduct preliminary assessment and draft proposal (parameters, specifications) to facilitate Business Council decision making during Project Discovery phase
* Develop key documentation (project charter, work plan, confirm Enterprise PMO project requirements) to facilitate/procure project management staffing and on-board assigned project leaders during Project Initiation phase
* Partner with project leaders to monitor project work plan and ensure integration of concurrent projects, negotiating changes as necessary
* Monitor daily project and Business Unit health, escalating priority project or larger Business Unit risks (i.e., execution risk, business risk, technology risk, people risk)
* Recommend and communicate opportunities to improve Business Unit portfolio performance and integration
* Partner with project leaders and Information Analyst to deliver required and customized project reports/updates to the Business Unit
* Engage leaders in data interpretation and implication discussions

Project Governance

* Maintain effective execution of latest Enterprise PMO methodology standards, templates tools and project specific requirements through education and oversight of project management activities
* Oversee and conduct quality audits of project data entered in Enterprise PMO reporting technology
* Maintain project compliance and accountability across portfolio, with appropriate escalation and follow up

Project and Professional Relationship Management

* Maintain highest standards of customer service and business professionalism
* Build and sustain positive relationships across projects and Business Unit, reinforcing a positive environment of collaboration and respect
* Act with integrity - treat others with respect, follow through on commitments, own mistakes and earn trust as a leader
* Utilize position and influential powers to engage others in support of project and EPMO success

People Leadership and Development

* Establish clear performance expectations and provide constructive performance feedback and recognition, formally and informally
* Anticipate and resolve performance gaps quickly to keep project on track
* Capitalize on talents, passions and experience of self/others
* Coach and foster growth in team members
* Empower self to take calculated risks and execute responsibilities
* Reinforce and create opportunities to facilitate ongoing learning for self/others
* Identify and pursue opportunities for improvement and innovation, embracing change that is required

Requirements:

* Bachelor's degree required, MBA preferred
* 8 or more years experience in Portfolio Management required
* Proven track record of successful planning, management and analysis of complex project data
* Strong leadership competence, with proven skills in managing change, critical thinking/reasoning
* Strong collaboration skills and ability to influence
* Proven communication skills; both written and verbal with technical and non-technical staff and all levels of management
* Experience in using project governance tools, processes and technology
* Proficient in Microsoft Windows applications (Word, Excel, PowerPoint, Outlook)
* Change Management and Business Process Reengineering experience
* Experience in or working knowledge of PMO operations