About
Job Description
Introduction
Your Role and Responsibilities
Package Solution Consultant, IBM Corporation, Armonk, NY and various unanticipated client sites throughout the US: Drive results based on defined client objectives. Ensure customer satisfaction. Collaborate with local and global teams. Analyze client processes to define requirements. Lead, mentor, and deliver small projects through project lifecycle. Identify, recommend and implement complex configuration solutions. Implement full cycle configuration to meet business needs. Create and update associated documentation. Troubleshoot and lead the evaluation and design of the correction for complex technical issues. Utilize SAP CRM & SD, Customer Interaction Center (CIC), Internet Pricing Configurator (IPC), Access Control Engine (ACE), Vistex, Vertex, SD Variant Configuration, and EDI. Required: Bachelor's degree or equivalent in Business Administration, Computer Science, or related (employer will accept three (3) years of post-secondary study plus one (1) year of IT experience in lieu of a Bachelor's degree) and two (2) years of experience as an Application Consultant or related. Two (2) years of experience must include utilizing SAP CRM & SD, CIC, IPC, ACE, Vistex, Vertex, SD Variant Configuration, and EDI. Full time. W168.
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Required Professional and Technical Expertise
Preferred Professional and Technical Expertise
About Business Unit
Your Life @ IBM
About IBM
Location Statement
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Preferred Education: Commissionable: No
Key Job Details
* Country:US
* State:NEW YORK
* City:ARMONK
* Category:Technical Specialist
* Required Education:
* Position Type:Professional
* Employment Type:Full-Time
* Contract Type:Regular
* Req ID:243098BR
* Location:ARMONK, NY US