Oracle Cloud HCM Absence & Time & Labor Support Consultant
Plano, TX

Job Description

We are seeking a full time Oracle Cloud HCM Absence & Time & Labor Support Consultant. This is a remote position with minimal travel (less than 20%).

Responsibilities:

* Will integrate as an essential member of the support team, taking responsibility for owning and solving incidents from an Absence & Time & Labor perspective.
* Aid in the development of internal and customer-facing Absence & Time & Labor documentation.
* Will conduct triage sessions with customers to determine root cause, document outstanding issues, and provide solutions and workarounds.
* Act as a customer advisor on best practice and application awareness.
* Will be responsible for training the customer as well as counterparts in administrative operations.
* Will assist with Oracle HCM Cloud Absence & Time & Labor Configurations.

Requirements:

* A minimum of two to three years' experience with Oracle HCM Cloud Absence & Time & Labor
* In-depth knowledge of functional and some technical areas Oracle HCM Cloud Absence & Time & Labor.
* Knowledge of Qualification and Accrual plans (Enrollment, Rules and Eligibility).
* Understanding the creation of absence elements and the integration with payroll.
* Ability to assist technical team in loading and validation of accrual balances.
* Expertise in developing and reviewing Absence & Time & Labor Fast formulas is preferred (not required)
* Must be Personable and articulate with excellent writing and interpersonal communication/relationship skills.


* Should have the ability to work effectively under pressure and manage multiple customer support issues simultaneously.
* Must be able to prioritize activities and be Self-motivated.