Operations Task Lead
Washington, DC

Job Description

Description

We at Perspecta are currently seeking an Operations Task Lead in Washington DC to support our government customer - Public Trust.

The Operations Task Lead will be responsible for the following:

* Utilizes one or in combination with the following Microsoft Azure tools: System Center Configuration Manger (SCCM), Service Center Operations Manager (SCOM) and Operations Management Suite (OMS).


* Supports Windows and Linux based environments for GOT, COTS, custom and mobile applications.


* Performs Operations Management oversight of application and database physical, virtual and cloud infrastructure.


* Leads Request for Service (RFS), Request for Change (RFC) intake, planning and execution using Remedy.


* Monitors Change Log maintenance, prioritization and workload planning.


* Does Project effort, risk and complexity estimating, schedule and task planning.


* Ensures security of application data, and patch level compliance of application, databases and host environments.


* Supports Change Control Board (CCB) procedures.


* Supports continuous deployment with DevOPS tools, planning and agile processes and thinking.


* Support ISO 20000 and ITIL processes.


In addition, the Operations Task Lead will support the following activities:

* Support ATS Administrative and change control procedures, ITIL and ISSO 2000


* Microsoft Azure and or AWS frameworks, including PowerShell, Microsoft OPS tools: System Center Configuration Manger (SCCM), Service Center Operations Manager (SCOM) and Operations Management Suite (OMS).


* Impacts and Responds to service requests, incidents, and request for change tickets. Analyze resolve and document resolution to tickets.


* Work closely with business users and IT specialists, as well as with outside vendors, to plan, deploy, and maintain applications, databases, and VMware.


* Work closely with project teams and customers to adhere to security policies and processes.


* Develop, update, and maintain technical and operational documentation.


* Develop and document O&M processes.


* Participate on project teams.


* Provide guidance and advice on improvements to environments, emerging technologies, and best practices.


* Plan, coordinate and execute O&M activities


* Support Monthly Application and database COOP drills



Qualifications

Education and Experience Required:

* Bachelors Degree


* 10 years relevant experience



Public Trust

EEO Tagline: Perspecta is an AA/EEO Employer - Minorities/Women/Veterans/Disabled and other protected categories