Open Source Program Manager
San Francisco, CA

Job Description

New Relic

Open Source Program Manager

Portland, Oregon

San Francisco, California

Your Opportunity

At New Relic, we rely on many amazing projects from the community to run our business and regularly share with the world what we build internally. We are looking for an individual with proven leadership skills who is passionate about open source to start the New Relic Open Source Program Office. The Program Office's responsibilities are wide, covering everything from helping teams determine appropriate use for inbound open source code to reviewing and approving external publication of new projects to guiding policy in both areas.

Your day to day responsibilities will alternate between strategy and program management. In this role, you'll work with PR, Legal, HR, Marketing, and almost every engineering team at New Relic to help them work together to solve real world problems, for example, determining the strategic impact of participating in a specific project. You will plan, organize, scale and deliver developer-facing internal and external programs with regards to the open source community and key standards organizations. This is an exciting opportunity to work with all levels of the organization and have a lasting impact on both New Relic and the open source community at large.

Opportunity to work from a remote office may be available depending on applicant location.

What You'll Do

* Managing and streamlining all aspects of the process for contributing to and consuming open source (from people processes to tooling automation)
* Owning and managing our open source presence and reputation on GitHub and beyond
* Driving involvement and recognition of the open source program internally
* Aligning the goals of the program with larger product and business goals
* Building awareness of New Relic open source externally and increasing our overall involvement in the open source community
* Championing the culture of open source at New Relic
* Establishing New Relic as a high-contributing member of strategic, industry-leading open source and/or open standard initiatives (e.g. CNCF, OpenJDK)
* Defining and executing on a clear set of goals and objectives that align with New Relic's values and corporate strategy
* Driving organizational alignment at the executive level on strategic open source & open standards initiatives
* Managing our process for evaluating incoming open source code
* Automating the infrastructure and processes that unblocks engineers, aligns with our business goals, protects our intellectual property, and manages our compliance.
* Guiding our engineering teams on their OSS initiatives.
* Representing New Relic Product with open source organizations, standards bodies, conferences and meetups, and beyond
* Ensuring we consume and contribute open source software in a manner that grows healthy communities

Your Qualifications

Minimum

* You dig the challenge of creating sustainable programs from scratch.
* You are pragmatic, iterative, and customer-driven. You focus on where you can add the most value and automate/delegate the rest.
* You are no stranger to the infrastructure aspects of open source projects - both the technical aspects like repository management, and the human aspects like community relations and governance.
* You understand the differences between the most common open source licenses and have a working knowledge of IP, including Copyrights, Patents and Trademarks in the context of open source software.
* You are familiar with GitHub, Travis CI, Coveralls, and other source code management and build tools common in open source projects
* You have excellent communication and organizational skills
* You are familiar with multiple programming languages, ideally with professional development experience in at least two
* You are passionate about quality and continuous improvement
* You are comfortable within distributed work environments, collaborating across time zones and cultures

Preferred

* A proven track record of ongoing contributions to one or more successful open source projects is a plus
* 10 years experience coding in or leading software engineering environments

Please note, visa sponsorship is not available for this position.

About Us

New Relic provides the real-time insights that software-driven businesses need to innovate faster. Our cloud platform makes every aspect of modern software and infrastructure observable, so companies can find and fix problems faster, build high-performing DevOps teams, and speed up transformation projects. We're proudly trusted by more than 50% of the Fortune 100.

Founded in 2008, we're a global company focused on building a culture where all employees feel welcome, where people can bring their whole selves to work and feel supported and empowered to thrive. We're consistently recognized as a distinguished employer and are committed to building world-class products and an award winning culture. For more information, visit newrelic.com.

Our Hiring Process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification.

Note: Our stewardship of the data of thousands of customers' means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance..

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic is most decidedly an equal opportunity employer. We eagerly seek applicants of diverse background and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.

Interested in the details of our privacy policy? Read more here: https://newrelic.com/termsandconditions/applicant-privacy-policy

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