The Network Operations Center (NOC) Engineer is an operational support position providing network, server, storage, application system surveillance and performing single fault management and configuration tasks in support of the Baylor Scott & White Health (BSWH) technology and support engineering teams. In addition to the tool sets itself, the NOC Engineer I works well with customers and other stakeholders. This is considered an entry level to the Network Engineer team.
The NOC Engineer easily adapts to change and remains stable in stressful situations, assists with monitoring tool design and implementations of tool sets for network routing/switching, and recovery procedures; maintains technical relationships and evaluates market technologies associated with monitoring tool vendors; and may be assigned design and implementation responsibilities for systems of basic complexity and minimal criticality. Understands competencies within a single tool utilized by the technology teams; has the ability to correlate reoccurring issues and the ability to make simple network, server, storage configuration changes; prioritizes work appropriately, carrying out assignments with the appropriate level of direction and completing tasks within deadlines, with supervision; monitors work progress, informing team leaders, team managers and/or customers of project status, problems or obstacles and workload problems in a timely manner with supervision; and provides accurate and concise up to date system information of problem escalation.
The ideal NOC Engineer candidate will have three years of experience, team and customer oriented, and experience with network, server, and storage application systems.
* Location/Facility - Dallas, TX
For more information on the facility, please click our Locations link.
* Specialty/Department/Practice - Corporate
* Shift/Schedule - Full Time
* Benefits - Our competitive benefits package includes*:
* Immediate eligibility for health and welfare benefits
* 401(k) savings plan with dollar-for-dollar match up to 5%
* Tuition Reimbursement
* PTO accrual beginning Day 1
* Note: Benefits may vary based upon position type and/or level.
Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation's exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it's accepting a calling!
3 years of experience
High school diploma or GED equivalent