TASC, an Engility Company, is looking for an energetic team member to help provide 24/7/365 mission support to a variety of system applications and networks directly involved with the security of the United States. The proper candidate must be able to remotely monitor and analyze systems, document network anomalies, apply basic troubleshooting techniques, operate in multiple OS computer environments, and have a basic network background.
The primary responsibilities of the System Operator/ Network Monitor are to remotely monitor and troubleshoot multiple systems across a worldwide enterprise network. Additionally, applicant will document problems in trouble tickets, provide system status updates to the community and log system events. Other duties are creating daily status reports and examining metrics to ensure all system performance requirements meet or exceed customer expectations. The applicant will interact with system and network engineers, integrators, and system developers to understand minimum operating requirements, as well as make regular contact with customers and system developers in reporting problems and implementing resolutions to anomalies. The individual will receive internal training and is expected to complete the level 1 network monitor certification within 90 days of starting on the program. Additional training and a level 2 certification is also available for those individuals seeking greater responsibility and interaction with the customer, engineers, and developers of these network systems.
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