Network Engineer III
Seattle, WA

Job Description

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Join us and take responsibility for supporting and solving issues in our IT lab and production network infrastructure! This will include data centers, local & wide area networks, switching, routing, network/security/firewalls, remote access monitoring & diagnostics and client/server issues communicating with production services. This is an engineering and career mentorship role position.

What will you do?

Engineering & Analysis: (60%)

* Design and implement advanced configurations of network gear including switches, routers, firewalls
* Execute advanced processes to monitor and maintain systems
* Provide mentorship, help address tier-two operational issues as they arise (incident management)
* Independently address advanced operational issues
* Communicate with impacted users through-out the troubleshooting/remediation process as needed
* Assist in preserving service level agreements with other team members and vendors which supply equipment for our IT services
* Assist with all system project aspects as they may pertain to networking
* Prepare documentation and maintenance of related policies and procedures
* Maintain daily activity, task assignments and system status information for basic reporting processes
* Help contribute to the general infrastructure's health and readiness to serve the company

Production support: (40%)

* Assist in tier-two and tier-three troubleshooting, remediate or advance to tier-two network support
* Attend meetings to discuss system projects
* Assist in documentation of new deployments or changes to deployments
* Apply documentation standards to all written materials
* Participate in on-call rotations for both F5 Services and as a Network Engineer on call
* Incident Management
* Configuration of new network gear
* Drive the continued technical and soft skill development of Network Engineer I and II partners
* Assume the Subject Matter Expert role in project meetings
* Dedicatedly ensure ongoing communication with participants and partners
* Assume leadership role in product selection for replacement or new technology
* Help negotiate with vendor agreements, contracts on behalf of F5 Networks
* Manage vendor relationships to ensure agreements are met and helpful to us

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Knowledge, Skills and Abilities

* Provide an understanding of highly available network solutions
* Deep understanding of F5 Product placement and application
* Solid grasp of the OSI networking model, especially troubleshooting of OSI model layers 1-4
* Spanning Tree Protocol
* Routing Protocols (OSPF, BGP)
* Experience with commercial cloud provider environments and hybrid cloud connectivity
* Experience deploying and fixing IPv6 issues
* Hands on experience with automated configuration management and deployment of network devices (i.e. ZTP, Ansible, etc.)
* Experience configuring, deploying, and troubleshooting Cisco Nexus/NX-OS
* Experience with F5 BIG-IP platform
* Show us how you work under stress
* Effectively communicate problems and solutions
* Proven ability to understand business problems and networking solutions
* Effective time management and ability to organize and prioritize tasks
* Experienced written & verbal communications, planning, & documentation

Qualifications

* Hold a BA/BS in any computer science, or commensurate career experience required
* 5+ years experience in an IT department or NOC with a dedicated network team
* Current certifications in networking technology any current manufacturer of networking equipment desired

Physical Demands and Work Environment

* Duties are performed in a normal office environment while sitting at a desk or computer table.
* Duties require the ability to utilize a computer, communicate over the telephone, and read printed material.
* Duties may require being on call periodically or working outside normal working hours (evenings and weekends). We might ask you to travel via automobile or airplane, with approximately 5% of the time spent traveling.
* Job may be performed on-site at a customer facility or data center, or in an office environment sitting at a desk or computer table.

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The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request.