Network Analyst III
Dallas, TX

Job Description

Network Analysts are responsible for monitoring and maintaining the NTT Global IP Network (GIN). The GIN network is a tier1 Global Internet Backbone supporting transit and peering connections across a range of core and aggregation routers.

This position will join the Global IP Network (GIN) team at NTT America (NTTA), a subsidiary of global telecom leader NTT Communications (NTT Com). NTT Com, one of the top wholesale IP providers in the world, was named Best North American Wholesale Carrier at the Global Carrier Awards 2016 for the 3rd year in a row.

* Primarily responsible for tracking, ownership, resolution, and documentation of all GIN customer and GIN backbone issues.
* Monitor the GIN network using SNMP monitoring software along with various in-house tools.
* Troubleshoot and resolve routing/physical layer issues for GIN customers, peers and network infrastructure.
* Field calls and emails from customers, peers, Telcos and inter-company organizations.
* Interface with other NTT operations centers for escalation and resolution of issues.
* Perform scheduling/coordination of all maintenances that affect the GIN network.
* Carry out select maintenances on the GIN network.
* Basic router configurations utilizing in-house configuration tools.
* Responsible for managing vendor tickets related to hardware and software issues.
* Responsible for hardware Return Materials Authorization (RMA) disposition for the Global Network.
* Perform troubleshooting and fault isolation on the GIN network.
* Comply with all corporate and organizational security policies and guidelines.
* Performs other duties as assigned.

Job Requirements

Bachelors of Science in Computer Science or Information Systems (preferred) or a minimum of 1 years' experience in Internet Routing Protocols

Between 1-5 years' experience, preferred in the following areas:

* TCP/IP protocol suite (strong with Layers 1-3), Layer1/2 WAN protocols, LAN/WAN topologies.
* Familiarity and/or working knowledge of the following: BGP, ISIS, MPLS, LDP, RSVP
* Familiarity and/or working knowledge of Unix/Linux, DNS, VI
* Cisco and Juniper router experience
* Experience with Ethernet and Optical Circuits up to and including OC-192 and 10 GigE

Certifications

* Cisco and Juniper certifications such as CCNA/CCNP and JNCIA/JNCIS preferred

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, marital status, parental status, Pregnancy or maternity status, genetic information, sexual orientation, gender identity or expression, transgender status or reassignment, veteran's status, political affiliation, age or disability. Or any other status protected by applicable Federal, State or local law.

NTT America is an EEO Employer- Minorities/Women/Disabled/Veterans.