Messaging Systems Administrator (3179-749)
Quantico, VA

Job Description

Smartronix, Inc., is an information technology and engineering solutions provider specializing in Cloud Computing, Cyber Security, Health IT, Network Operations, and Mission-Focused Engineering. Smartronix has been leading the cloud computing movement since 2009 and has unparalleled expertise providing advanced technology cloud solutions worldwide to Fortune 1000 Financial, Healthcare, Entertainment and Engineering clients, as well as to Federal, State and Local Governments and the DoD. Smartronix is an Amazon Web Services (AWS) Premier Partner and a Gold Microsoft Hosting partner with advanced expertise in the strategy, design, implementation and operations of Cloud solutions including hybrid and multi-cloud deployments.

In support of our DoD client's mission to provide enterprise network operations and computer network defense, the successful candidate will provide Enterprise Exchange and BlackBerry support.

We are looking for SME level Messaging Systems Administrator. The position requires in-depth knowledge of Microsoft-based infrastructure design and development, messaging and directory services best-practices and advanced knowledge of systems administration, operations and management. The candidate should have expert level experience planning, documenting, installing, managing, monitoring, and troubleshooting high-availability Exchange Server 2007, 2010 and 2013 environments and will be expected to be able to comfortably configure aspects of the Microsoft Enterprise Exchange in support of a 265,000 user environment across multiple AD domains to provide messaging support. The messaging environment consists of Microsoft Exchange mail services (Client Access, Hub Transport, and Mailbox server roles), Enterprise Blackberry services, NetApp backup and restore solutions, along with UnitySync directory synchronization services. The underlying infrastructure consists of physical servers, VMware Virtualization and NetApp storage solutions.

Detailed responsibilities include:

* Support the overall health of technologies associated with the Enterprise Messaging environment.
* Provide Microsoft Enterprise Exchange operational configuration management support.
* Provide Cisco IronPort technical expertise in the management, maintenance, and problem resolution.
* Resolve Tier III messaging tickets
* Configure Antivirus products and HBSS as they relate to Exchange Servers.
* Provide guidance and instruction (to include written documentation) such as SOPs and inputs into the knowledge management system repository to the service desk for handling standard Message related incidents and service requests.
* Provide documentation, guidance and instruction to the Tier 1 and Tier II service desk for handling standard Messaging related incidents, work orders and service requests.
* Monitor the health of Messaging systems with provided event management tools.
* Implement monitoring tools thresholds and conduct proactive event remediation.
* Ensure that any latency is identified and mitigated/remediated upon discovery in accordance with required response times.
* Monitor availability of system upgrades.
* Provide analysis and remediation for DISA Security Technical Implementation Guidelines (STIG) for all responsible technologies in preparation for annual Commanders Cyber Readiness Inspections (CCRI).

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Required Experience

Required Qualifications:

* Active Top Secret/SCI clearance
* 7 years related experience
* Professional series Certification (e.g. MCSE (AD or Exchange), MCITP (AD or Exchange))
* IAT III - (CISA, GCIH, GCED, CASP or CISSP (Associate))