Mail And Fulfillment Technician - Corporate
Los Angeles, CA

Job Description

Description

POSITION SUMMARY:

The Mailing Technician-Operator is responsible for performing various mailing tasks in compliance with job specifications and company quality standards to ensure overall customer satisfaction and service, works with other staff members to exceed customer satisfaction and service expectations. As a mailing technician operator and a team member you are accountable for meeting the department production and quality goals, as well as playing a vital role in meeting the company-wide profitability and customer satisfaction goals:

* Guarantee satisfaction and value for all CURACAO customers.
* Contribute to a work environment that fosters pride in being part of winning team and promotes personal growth.
* Compile, verify and file records and forms for retrieval, reference and as back up information for future purposes.

ESSENTIAL FUNCTIONS:

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactory. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

* Coordinate with all Company's Teams to produce and prioritize jobs and when necessary reorganize to meet deadline changes and updates.
* To assure proper inventory, production, issuance of credit cards to all new and replacement request by customer; proper destruction of any undelivered, expired and or error in printing of credit cards.
* Comply with all OSHA safety requirements.
* Participate as a key player in the production team by supporting operations as needed.
* Communicate effectively with Customer Care Services, Sales Team, Collections Department, MIS, Credit Department and Advertising Team for informing/updating information to guarantee sales and objectives are met.
* Follow systems and procedure outlined in the associate's manual.
* Sort incoming mail from USPS with zero error.

Minimum Requirements

POSITION QUALIFICATIONS

To perform this job successfully, the individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Excellent attitude
* Smile
* Ability to express his/her opinion
* Team work oriented
* Dynamic and Enthusiastic
* Open to learn and to accept changes in a fast paced mode
* Ability to apply commonsense understanding to carry out instructions furnished in written, oral and or in diagram form.

SKILLS & ABILITIES

Education

* High School Diploma (or GED)

Experience

* 1 year related experience and/or training; or equivalent combination of education and experience in various software tools currently used within the industry and with Canon Printers, Objecttiflune Software and Pitney Bowes' Document Messaging Technologies (folder/inserter) and Global Mailing System (postage meter).

Language Skills

* English and Spanish in verbal or written communication skills.

Computer Skills

* AR, Excel, Word and PowerPoint.

Certificates and Licenses

* None

Other Requirements

* Math Skills that allow the candidate to be able to add, subtract, multiply and divide using whole numbers, fractions, percentages and decimals.

WORK ENVIRONMENT

* Ability to work in a fast pace environment
* Noise level from moderate to loud.
* Exposure to ink /chemical fumes and airborne particles such as dust.