LMS Administrator
Dallas, TX

Job Description

Job Description

This position provides learning management system (LMS) administration, report creation, system maintenance, and ongoing training and support for end users. The LMS administrator will support learning technology efforts, system upgrades, and enhancements. This role will support learning administration and operations as needed.This role will report to the supervisor or leader or L&TD.

* Oversee administration and operations of learning management system including course materials, user administration, and training
* Collaborate with learning department leader to ensure system is optimized, accurate reports are generated, and features/functions are utilized
* Consult and partner with learning management system users to understand needs and requirements, and translate them into recommendations for the best user experience
* Partner with IT, HRIS, and LMS vendor as needed to support system integration and technical aspects of platform
* Document system functionality via job aids, videos, or other training modalities
* Determine process improvement opportunities
* Train new LMS admins and instructors on system functionality as needed
* Primary point of contact for LMS and 3rd party content vendors
* Upload and maintain learning management system self-directed content including eLearning courses, videos, documents, etc.
* Respond to learning management system questions from end users and other system administrators
* Create, upload and maintain training surveys
* Create standard and adhoc reports on a regular basis, and check for quality and accuracy of reports
* Recommend content policies and best practices
* Implement new learning technology as assigned, and ensure it fits within our learning ecosystem
* Schedule workshops as needed
* Reserve training rooms when necessary
* Manage training materials orders
* Administer databases as needed
* Ensure governance of system and updates to support the business needs and remain compliant
* Other duties as assigned

Systems Used

* AMN Learning Hub learning management system
* MS Office
* MS SharePoint, intermediate level
* Virtual meeting software (e.g. WebEx)
* Box.com

Minimum Education/Certifications:

* College degree in computer science or database administration or equivalent experience
* Technical skillset and experience

Preferred Education/Certifications:

* 4 year degree
* HTML, C++, Javascript or other programming language
* Database administration, management, and analysis

Preferred Experience

* 1-3 years of supporting training
* 1-3 years of learning management system administration