Leading Fund - Desktop Engineer
New York, NY

Job Description

We are seeking a systems support engineer (SSE) who will serve as the primary provider of IT support to users throughout our global enterprise; this person should have a strong interest and background in PC Hardware, desktop operating systems, and network functionality. In this dynamic position, you will be exposed to multiple IT disciplines including Windows Workstation, Windows Server, MS Exchange, Linux, switches, and telecommunications.

You will take on the following responsibilities:

* Act as a point of contact for end-users to receive support and maintenance for systems in a Windows and Linux environment;


* Use your knowledge base to effectively diagnose and resolve hardware, software, network and account-related issues;


* Deploy, install, and maintain PCs and software, including tending to all adds, moves, and changes;


* Document all required information in call tracking system appropriately;


* Diligently create and maintain knowledge base as appropriate;


* Exercise appropriate workflow and time management;



YOU SHOULD POSSESS THE FOLLOWING QUALIFICATIONS:

* 2-3 years or more of experience in an IT-related field.


* BS/BA degree in computer science, engineering, or a related field.


* Proficiency with troubleshooting and resolving problems pertaining to MS Windows operating system, workstation connectivity, MS Office, and malware.


* Familiarity with common IP networking technologies, Linux repository management, system patching, and CLI administration.


* Ability to debug and improve infrastructure installation and configuration scripts written in Powershell, Python or BASH.


* Excellent communication, presentation, and client-facing skills.



YOU WILL ENJOY THE FOLLOWING BENEFITS:

* Core Benefits: Fully paid medical and dental insurance premiums for employees and dependents, 401k match, employer-paid life & disability insurance


* Perks: Onsite gyms with laundry service, wellness activities, casual dress, snacks, game rooms


* Learning: Tuition reimbursement, conference and training sponsorship


* Time Off: Generous vacation, sick days, and paid caregiver leaves



We are proud to be an equal opportunity workplace. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity/expression, age, status as a protected veteran, status as an individual with a disability, or any other applicable legally protected characteristics.

Andiamo is an Equal Opportunity Employer

Andiamo provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Andiamo complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

All qualified candidates are encouraged to apply by submitting their resume as an MS word document including a cover letter with a summary of relevant qualifications, highlighting clearly any special or relevant experience.