Junior Trade Flow Support
New York, NY

Job Description

Group Technology Operations

Position Junior Trade Flow Support

Squarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets that seeks to achieve high quality, uncorrelated returns for our clients. We have deep expertise in trading, technology and operations and attribute our success to rigorous scientific research. As a technology and data-driven firm, we design and build our own cutting-edge systems, from high performance trading platforms to large scale data analysis and compute farms. With main investment offices in New York, London and Singapore, we emphasize true, global collaboration by aligning our investment, technology and operations teams functionally around the world.

Group Technology Operations

Position Trade Flow Support

Main Responsibilities:

* Quickly identify, analyze and correct alerts & issues and escalate to minimize trade flow & infrastructure impact and preempt outages
* Incident management: create and send reports following established process
* Intensive interaction with Investment community, Technology teams and external service providers
* Oversee daily processes, scheduled jobs and reports
* Support scheduled changes: application deployments, network implementations, and server maintenance
* Manage users' requests: track requests, review approvals, updates, resolution, closure, etc.
* Identify inefficiencies such as repetitive activities, manual processes and suboptimum tools/workflows to drive continuous improvements via automation, collaboration with internal and external teams.

Candidate Requirements

Qualifications:

* 1+ year in a support role - in the Financial sector preferred
* Proficient in Linux OS
* Proficiency with Bash and a scripting language such as Python or Perl required
* Working knowledge with TCP/IP, multicast, tcpdump, clocking (PTP, NTP) - a plus
* Experience with MySQL and MS SQL a plus
* Bachelor's Degree in Computer Science, Engineering or related subject.

Preferred Qualifications:

* Highly organized, detailed, control oriented, enjoys solving problems and brings in a "take charge" attitude
* Strong verbal/written communication skills required to support daily interaction with brokers, exchanges, and internal teams
* Self-motivated individual that takes the initiative and has an ownership & accountability mindset.
* Must show the ability to make quick decisions and establish priorities in a multi-tasking & fast-paced environment.
* Experience with the Atlassian stack (JIRA, Service Desk, Confluence, Bitbucket, Bamboo), Elastic Stack and Nagios.
* Knowledge of ITIL is an advantage