Job Directory IT Technical Support
IT Technical Support
Short Hills, NJ
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About
Job Description
Job Description:* IT technical support is mainly responsible for the smooth running of Safe-T's products.
* Talk customers through a series of actions, either remote session or over the phone, to help set up systems or resolve issues.
* Troubleshooting system and network problems, diagnosing and solving faults.
* Provide support, including procedural documentation and relevant reports
Required qualifications :
* Experience as Technical Support
* Knowledge in operating systems (Windows \ Linux)
* Knowledge in systems environment & networking
* Creativity in solving problem
* Service oriented
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