Job Directory IT Technical Support

IT Technical Support
Short Hills, NJ

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Job Description

Job Description:

* IT technical support is mainly responsible for the smooth running of Safe-T's products.
* Talk customers through a series of actions, either remote session or over the phone, to help set up systems or resolve issues.
* Troubleshooting system and network problems, diagnosing and solving faults.
* Provide support, including procedural documentation and relevant reports

Required qualifications :

* Experience as Technical Support
* Knowledge in operating systems (Windows \ Linux)
* Knowledge in systems environment & networking
* Creativity in solving problem
* Service oriented

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