IT Systems Engineer
White Plains, NY

Job Description

Job Post Date:
11/20/2018

Category:
Technical

Req #:
10021

Facility:
WHITE PLAINS HOSPITAL

Department:
Information Technology (MIS)

Schedule:
Full Time

Shift:
Day

Hours:
Mon-Fri 9A-5P

Job Details:

Position Summary This role you would be expected to support all users -ranging from Operations, desktops, application support for users on critical applications, basic administration of Active Directory, setting up and supporting of Video conference equipment when needed as well as project based work. Perform desktop moves, adds, and changes as required. Maintain IT Inventory System and ticketing system. Job Responsibilities Help build out, maintain, and troubleshoot our rapidly expanding infrastructure. Demonstrate superb technical competency Delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security Manage and monitor all installed systems and infrastructure Install, configure, test and maintain operating systems, application software and system management tools Proactively ensure the highest levels of systems and infrastructure availability Identify possible solutions, and work with developers to implement those fixes Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks Participate in the design of information and operational support systems Provide 2nd and 3rd level support Liaise with vendors and other IT personnel for problem resolution Oversee development and maintenance of computer systems. Identify departmental needs and make suggestions regarding technical direction. Configure and install computer systems for other organizations Analyze users' needs. Strong Windows 7 (64 bit) Build and OSX , deploy and maintain desktops, laptops (Windows and Mac) Education, Training, Licensure and Experience Requirements Experience supporting and troubleshooting typical office applications like MS Office Basic administration of the Active Directory Support for PC hardware, Apple iPads and iPhones and other emerging technologies as identified. Coordinate and support all user relocations. Ability to set up and/or troubleshoot Ethernet and wireless connection issues Installation and configuration of network printers Acting as a liaison between third party vendors and users to ensure proper configuration of vendor supplied applications Travel to offsite locations to provide desktop support Performs other duties as assigned. High School Diploma Required. College degree and related experience highly preferred. Interpersonal Skills Interest in and enthusiasm for computerization and its potential for improving department and interdepartmental efficiency. Strong communication skills with the ability to listen well to others. Well organized with the ability to manage multiple projects and meet deadlines. Provides excellence in customer service under all circumstances.