IT Systems Analyst
Basking Ridge, NJ

Job Description

Kenneyds it looking to recruit an IT Systems Analyst to provide users with support and technical resolution for the Kennedys desktop environment. This includes identifying trends through analysis and Problem Management to ensure faults are resolved.

To further support service requests such as training, and AV meeting room setups. To work as part of a team by providing guidance and backup to other IT departments and assisting others in an efficient, professional manner

THE PERSON - KNOWLEDGE, SKILLS & EXPERIENCE

Essential

* 1st and 2nd line experience
* Knowledge of using Active Directory/Exchange/Profile management
* Virtual desktop environment, Citrix Director
* MS Office knowledge (2007, 2010, 2013), Outlook, Word, Powerpoint and Excel
* Experience of IP networking
* Knowledge of Remote Access systems and focusing on supporting remotely
* Smart phone, Mobile Iron and C hardware knowledge
* Ability to manage upgrade projects of various complexities
* Call queue prioritisation/management
* Focused and keen to deliver a high level of service whilst prioritising and meeting deadlines
* Process driven

Desirable

* Legal sector and application experience including - Filesite, Bighand, Carpe Diem and Elite
* Understanding of ITIL (v2 or v3), understanding of ISMS/ISO27001
* Rollout of VDI, Windows 7 and Office 2013
* RES Workspace Manager (VDI deployment, maintenance)
* Good technical knowledge of Audio Visual hardware and teleconferencing

About Kennedys

Kennedys is a global law firm with expertise in dispute resolution and advisory services. With over 1,900 people worldwide across 37 offices in the UK, Europe, Middle East, Asia Pacific and America we have some of the most respected legal minds in their field.

Our lawyers handle both contentious and non-contentious matters, and provide a range of specialist legal services, for many industry sectors but we have particular expertise in litigation and dispute resolution, especially in defending insurance and liability claims.

We welcome high-performing lawyers, business services professionals, secretaries, graduates and apprentices to join our rapidly expanding global firm. Whatever your role at Kennedys, you'll be involved in exciting and stimulating work, where your input will make a difference.

What do we have to offer?

We're a fresh-thinking firm, and we're not afraid to bring challenging new perspectives to the table way beyond the traditional realm of legal services. We empower our clients with a diverse range of ideas, tools and technology to make their lives easier, as well as delivering exceptional results, every time.

We develop careers in an innovative and collaborative global environment, with a variety of training opportunities available. This includes secondment opportunities to clients and our global offices. We believe that supporting individual growth and development puts us in the best position to attract and retain talented individuals. Regardless of role or level, everyone has access to virtual learning opportunities to help you develop your skills when you need to, wherever you are in the world.