IT Support Tech - $35/hr
Boston, MA

Job Description

Job Description

Our client is a Fortune 500 Real Estate investment firm and looking to bring on a Field Tech to their team in Boston. This is a contract to hire role. The client is looking to pay a salary of 65k-75k upon conversion.

Responsibilities:

* Oversees the daily operations for a specified location including software, hardware, tape backups, phone administration, and the local area network.
* Provides Tier II end-user support for software and hardware issues.
* Oversees the daily operations of the local area network.
* Installs and upgrades Microsoft Windows operating systems including standard business applications and associated peripherals. Troubleshoots Desktop Virus and malware issues
* Maintains a daily backup of all network files.
* Performs service administration tasks for software and hardware products to ensure manufacturer warranty.
* Troubleshoots any software and hardware problems through debugging, testing, and vendor assistance.

Qualifications:

* Associate's degree (AA) or equivalent from two-year college or technical school and a minimum of two to three years of related experience and/or training.
* Knowledge of SCCM, and Office 365. A+ PC Technician or Network+ certification is a plus.
* Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
* Ability to effectively present information to an internal department and/or large groups of employees.
* Ability to comprehend, analyze, and interpret situations.
* Requires strong analytical and quantitative skills. Exceptional Customer Skills required. *Mac/Apple iOS a plus*
* Oversees the daily operations for a specified location including software, hardware, tape backups, phone administration, and the local area network. * Provides Tier II end-user support for software and hardware issues. * Oversees the daily operations of the local area network. * Installs and upgrades Microsoft Windows operating systems including standard business applications and associated peripherals. Troubleshoots Desktop Virus and malware issues * Maintains a daily backup of all network files. * Performs service administration tasks for software and hardware products to ensure manufacturer warranty. * Troubleshoots any software and hardware problems through debugging, testing, and vendor assistance.