Job Directory IT Senior Manager, ERP PLO

IT Senior Manager, ERP PLO
Santa Ana, CA

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Job Description

Johnson & Johnson Surgical Vision (JJSV) is currently recruiting for a IT Senior Manager, ERP PLO, which can be located at any J&J site in the U.S., with Santa Ana, CA being the preferred location. Potential of up to 10% Domestic and International Travel required.

Are you ready to impact the world?

If you want to leave your personal mark and be valued for who you are, Johnson & Johnson offers an unusual experience to professionals looking for an opportunity to work with hardworking people who share your real passion for caring in an environment that empowers you to drive your own career.

Johnson & Johnson Medical Companies produce a broad range of creative products and solutions used primarily by health care professionals in the fields of orthopedics, neurological disease, infection prevention, cardiovascular disease, and aesthetics. As the most comprehensive devices business in the world, J&J Medical Devices is the best suited to serve evolving customer needs, train more surgeons to improve standards of care, and treat more patients globally as access expands.

Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 130 years. We embrace research and science -- bringing innovative ideas, products and services to advance the health and well-being of people.

With $81.6 billion in 2018 sales, Johnson & Johnson is the world's most comprehensive and broadly-based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and medical devices markets. There are more than 250 Johnson & Johnson operating companies employing over 125,000 people and with products touching the lives of over a billion people every day, throughout the world. If you have the talent and desire to touch the world, Johnson & Johnson has the career opportunities to help make it happen.

Johnson & Johnson Surgical Vision (JJSV) designs, manufactures, and distributes products for the surgical treatment of anterior segment ophthalmic disorders, most notably cataract removal. JJSV is well positioned to address a full range of vision health needs for global markets: The No. 2 global provider of CATARACT products and a leader in presbyopia-correcting IOLs, the global REFRACTIVE (LASIK) market leader, all supported with a CONSUMER EYE HEALTH diverse portfolio of solutions and drops. JJSV has operations in the United States, Latin America, Asia-Pacific and Europe/Middle East/Africa regions. Our associates around the world are committed to expanding our brands and fortifying our position as the worldwide leader in the industry.


The IT Sr. Manager, Surgical Vision ERP Product Line Owner is responsible for providing management & technical leadership for the ERP systems supporting J&J Vision Surgical (SAP ECC, BW & related systems); and ensuring that products and solutions are developed in accordance with the company's business plans & objectives. This role will be responsible for the vision and priorities of Projects and enhancements on those systems and all associated feature/function/capabilities delivered. The role requires close collaboration with key partners across all levels of the JNJ organization in the planning, implementation, deployment of programs and projects.

The role provides oversight and direction for multiple initiatives, driving global strategy development as well as the planning, execution, implementation and operational aspects of all areas supporting a wide variety of business and technology initiatives across the Surgical Vision business. The position requires an understanding of Supply Chain processes, Technology platforms / capabilities and operational support. The key focus is on delivering strategic and innovative solutions to the business while ensuring operational excellence.

The individual builds relationships with business leaders including external interactions / relationships with key Technology application suppliers.

You will provide subject technology expertise working directly with business partners, contractors, and other J&J organizations.


* Sets a clear vision for the product and is responsible for multi-generation product strategy
* Maximizes return on investment by identifying and prioritizing the product features by business value
* Define, ensure alignment and execute global strategies and solutions; partner with the business to find opportunities for using technology as an enabler to improve, automate, simplify business processes and optimize total cost of ownership.

Business Technology interface:

* Understand the business's needs and priorities from the product
* Negotiate with the business to see what items (story points) are built and which are backlogged based on capacity
* Accountable for the development work getting done correctly
* Participate in the business planning activities by identifying future business demand and ensuring appropriate funding is in the business plan.
* Drive business process improvement initiatives and champion the change management efforts of Technology initiatives within the business partner community

Business Requirements Analysis

* Partner with the business to understand and define business drivers and requirements of the initiated program(s)/project(s). Ensure design gap analysis and prototyping, test script authoring and execution, and deployment activities as needed.
* Understands development estimates and how levels of effort impact the priority of requirements

Program oversight

* Tracks progress of all JJSV ERP product development in the context of the larger program
* Prepare and deliver regular updates and communications (verbal and written) to the Business and Technology Leadership teams, and extended business partners.
* Has a combination of global and regional accountability depending on product line scope.
* Ensure Service Level Agreements are established and meet expectations of the business partners.

Team Development:

* Lead projects of medium to large complexity, and act as Liaison between the various Technology organizations to ensure successful delivery of initiatives to the business partners.
* Provide coaching/guidance to peers, junior team members, co-ops and/or consultants.
* Consistently demonstrate knowledge seeking and sharing behaviors across IT organizational boundaries in the performance of daily work and encourage junior associates to do the same.
* Apply principles, concepts, and practices of the J&J Leadership Imperatives.

Vendor Management

* Collaborate with suppliers and vendors to evaluate software, hardware, or services. Partner with Vendors to ensure compliance with J&J standards, policies and procedures.
* Ensure that J&J information assets are appropriately identified and valued, and are protected by staying in sync with and enforcing all local and worldwide security policies.
* Ensure that security is emphasized in all Technology plans and actions

Key Relationship

* Business unit users
* Application developers and testers, architects
* Scrum master/project manager
* Business analyst



* A minimum of a Bachelor's degree is required. A Master's degree is preferred.
* A minimum of 8 years of Technology experience.
* A minimum of 6 years of Supply Chain domain knowledge and SAP Technology is required
* People leadership experience is required
* Experience in managing matrix-based project teams including internal resources and contractors.
* Experience in managing complex global projects, processes and systems.
* Business case/value case management experience.
* Hands-on disciplined project management skills.
* Experience with software validation in regulated environments.
* Working knowledge of core application development principles and SDLC methodology.
* Demonstrated ability to lead a team and manage work in accordance with full system lifecycle (SDLC) from concept to production deployment.
* Hands-on experience supporting an application portfolio (post-launch).
* Proficiency in explaining technologies effectively to customers, communicating technical concepts in non-technical terms.
* Experience in agile / agile scrum methodology.
* Experience with agile delivery tools such as Jira.
* Hands on understanding of Design Principles (User Interface and Business Process Mapping).
* Ability to operate independently and work with senior business leaders.
* Ability to communicate at all levels with clarity and precision, both written and verbal.
* Self-starter with strong teamwork abilities and customer service skills.
* Extreme focus, attention to detail and delivering high-quality solutions
* Prior experience in supporting global operations.
* Up to 10% travel, both domestic and international.

Leadership Imperatives:

* Integrity and behavior based on the Credo Ethical actions at all levels in the activities.
* Orientation to the Result: Pursues everything with direction and energy, focused on the final result, without fear to initiate the action without knowing all the facts, is committed to finish what starts.
* Relation: Warm, friendly and with interpersonal skills, accessible and easy to communicate. It relates well with all people, builds positive relationships.
* Flexibility and Adaptation to Change: Open to learning, is in continuous personal improvement, is aware of itself and the impact it generates on others, is receptive to feedback, is flexible, adapts to characteristics that demand different situations.
* Intellectual curiosity: Challenge to the status quo and search for creative solutions that can improve the way of doing things. see the possibilities; willing to experiment; pursue new ideas; pleasant with ambiguity and uncertainty.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Primary Location

United States-California-Santa Ana-

Other Locations

North America-United States-Florida-Jacksonville, North America-United States-New Jersey-Bridgewater


AMO US Holdings, Inc.. (6234)

Job Function

Info Technology

Requisition ID


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